Bachelor's Degree (BA/ BS) in Psychology, Social Work, Counseling, Education, or related field and one (1) or more years of experience in social or mental health services delivery, crisis management, or equivalent field, or equivalent combination of education and experience (two years of relevant experience equals one year of education) to include: First Aid Certification, CPR Certification and TCI Training required. Overview: Hires, develops, trains, and manages Crisis Intervention Specialists and or Family Specialists to ensure quality services to individuals in the community, utilizing shadowing, coaching, and/or other activities that allow the observation of staff in action while providing crisis de-escalation services.