FULL_TIME

FEED

YEAR

Working in close partnership with the Assistant Director, Digital Content, who leads platform strategy, audience growth, and performance, this role is the editorial counterpart accountable for the quality, consistency, and resonance of content across owned channels. This role brings a managing editor mindset to the Museum's digital presence, shaping editorial vision and defining how scholarship, exhibitions, and institutional programs are translated into clear, engaging, audience-centered content.

The Senior Manager, Digital Editorial & Web Content leads the Whitney's editorial voice, standards, and content quality across its owned digital platforms, primarily whitney.org, Bloomberg Connects, YouTube, and related properties. This role brings a managing editor mindset to the Museum's digital presence, shaping editorial vision and defining how scholarship, exhibitions, and institutional programs are translated into clear, engaging, audience-centered content. Working in close partnership with the Assistant Director, Digital Content, who leads platform strategy, audience growth, and performance, this role is the editorial counterpart accountable for the quality, consistency, and resonance of content across owned channels.   The Senior Manager works deeply and consistently with Education, Curatorial, Exhibitions, Publications, and Rights Management translating scholarship and institutional knowledge into clear, engaging, and responsible digital editorial experiences.  Responsibilities Editorial Strategy & Audience-Centered Thinking: <ul><li>Define and own the editorial vision for content on the Whitney's owned platforms (Whitney.org, Bloomberg Connects, YouTube), grounded in audience insight, institutional priorities, and best-in-class digital publishing practices, in alignment with platform strategy set in partnership with the Assistant Director of Digital Content. </li><li>Lead editorial standards and interpretive quality on Bloomberg Connects, in partnership with the Content Coordinator who manages day-to-day execution. </li><li>Champion new editorial formats, storytelling approaches and interpretive models contributing to audience growth on owned platforms.  </li><li>Translate exhibitions, interpretive frameworks, educational content, and institutional initiatives into compelling digital editorial structures. </li><li>With the Web Operations Manager, data, analytics, and qualitative insight to inform editorial decisions and evolve content strategy over time. </li></ul>Website & Platform Ownership <ul><li>Serve as the primary owner of editorial content across whitney.org, ensuring accuracy, consistency of institutional voice, accessibility, and usability. </li><li>Lead editorial oversight of all frequently updated content (exhibitions, calendar, ticketing and visit-related pages), establishing sustainable workflows and accountability. </li><li lang="en-us">Set and maintain editorial standards, style guidelines, and publishing best practices for the Museum’s web platforms. </li><li>Lead editorial voice and storytelling standards for the Whitney's YouTube channel, in partnership with the Assistant Director on channel strategy, audience development, and the channel's role within the Museum's broader digital ecosystem </li><li>Set editorial standards for video packaging from an audience and editorial perspective, including titles, descriptions, metadata, thumbnails, and contextual framing, in close collaboration with Creative and Video teams. </li><li>Define publishing cadence and channel rhythms, ensuring alignment with exhibitions, programs, institutional priorities, and long-term audience development goals. </li><li lang="en-us">Own the editorial calendar across owned platforms, ensuring alignment with exhibitions, programs, and institutional priorities, in coordination with the Assistant Director on cadence tied to audience development goals. </li></ul>Cross-Departmental Collaboration & Institutional Stewardship <ul><li>Partner closely with Education and Curatorial teams to translate scholarship and exhibition narratives into digital editorial formats appropriate for broad audiences. </li><li>Collaborate with Education to align digital content with interpretive goals, learning frameworks, and access initiatives. </li><li>Work with Publications, Research, and colleagues in Digital Content to ensure appropriate use, adaptation, and clearance of texts, images, video, and audio across digital platforms. </li><li>Partner with Product and Design to align editorial intent with platform functionality, UX, and long-term digital roadmaps. </li><li>Collaborate with Communications and Marketing to ensure editorial content supports narrative, audience development, and institutional priorities without collapsing into promotion. </li></ul>Content Production & Project Leadership <ul><li lang="en-us">Oversee production of content aligned with the editorial calendar, setting priorities and sequencing in alignment with exhibitions, programs, and institutional milestones. </li><li>Alongside Assistant Director of Digital Content, project-manage digital initiatives including editorial features, video and audio content, mobile guide content, and special web projects. </li><li>Ensure rights clearance, accessibility standards and timelines are met across all projects. </li></ul>Team Leadership & Editorial Operations <ul><li>Directly manage and mentor the Web Operations Manager and Content Coordinator, setting clear expectations and editorial standards. </li><li>Build and document scalable editorial workflows that support both day-to-day publishing and high-visibility moments  </li></ul>Qualifications <ul><li>7–10 years of experience in digital editorial leadership, content strategy, or web publishing, with a strong preference for managing editor–level experience. </li><li>Demonstrated success working with complex content, multiple stakeholders, and rights-sensitive material. </li><li>Strong understanding of audience-centered editorial, digital analytics, and editorial performance. </li><li>Fluency in CMS platforms, accessibility standards, and modern web publishing practices. </li><li>Proven people management experience and comfort leading change within institutions. </li><li>Familiarity with Bloomberg Connects or comparable mobile guide platforms, including content strategy, publishing workflows, and audience engagement considerations. </li><li lang="en-us">Spanish language proficiency a plus </li></ul>Compensation & Benefits<ul><li>Salary range is $90,000 - $100,000 and will be commensurate with experience </li><li>Medical, Dental, Vision, 403(b) elections </li><li>Generous Paid Time Off benefits </li><li>Commuter benefits - parking and mass transit </li><li>Admission to world-renowned museums across the city and nationally </li><li>Pet insurance and discounted membership for Citibike</li></ul> The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.About the WhitneyThe Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO StatementThe Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law.  The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels.Powered by JazzHR

Whitney Museum of American Art

Senior Manager, Digital Editorial & Web Content

Alliance/Partner Management

Audience Development

Best Practices

Cadence

Channel Management

Channel Strategies

Compensation and Benefits

Content Management

Content Management Systems (CMS)

Data Analysis

Diversity

Ecosystems

Editing

Editorials

Establish Priorities

Insurance

Leadership

Marketing

Mentoring

Metadata

Multiplatform/Cross-Platform

Online Publications

Operations Management

Organizational Skills

People Management

Product Design

Production Control

Publications

Scalable System Development

Scholarship

Set Goals

Spanish Language

Stewardship

Storytelling

Strategic Planning

Style Guide

Team Lead/Manager

Usability Engineering

User Interface/Experience (UI/UX)

YouTube

partner JazzHR

UNKNOWN

HOUR

Help resolve any publishing production issues such as CMS process issues, XML content display issues and Alex server issues by alerting the team and working with ITS to resolve them in a timely manner. Responsible for assisting the team in publishing content, and in increasing the search quality of the content provided by content creators and third party content providers published onto the Alex application.

Please note the selected candidate will be expected to report to the Montvale NJ office on a hybrid basis.  Responsible for assisting the team in publishing content, and in increasing the search quality of the content provided by content creators and third party content providers published onto the Alex application. Work in a team environment using publishing tools, validation processes, and troubleshooting to ensure content is optimally presented. •    Serve as a member of the Core KCW CKD Publishing Team:•    Publish Manual Activities in CMS•    Responsible for deletions of unused Activity documents•    Assist in troubleshooting of Manual Activity issues, including links•    Provide support to the Alex Team members in the publishing of content to Alex using our CMS (Content Management System) and 3rd Party Content Publishing tools.•    Provide support in updating Topic Overview Pages, and other curated presentations of content.•    Continuously improve overall content presentation and findability by leveraging available tools and coordinating with Alex Team and Content Owners within US DPP, KGSG and ISG, and to enhance tagging and presentation.•    Assist in link issue remediation of Alex content.•    Help resolve any publishing production issues such as CMS process issues, XML content display issues and Alex server issues by alerting the team and working with ITS to resolve them in a timely manner. •    Provide customer support to our internal and external Alex users by responding appropriately and promptly to user questions and request. •    Assist with various projects which result in improving the value of Alex and its content for professionals.•    Assist with content analysis and migrations related to Alex technology development projects.Skills:    •    Bachelor degree, preferably in Computer Science, Digital Content Presentation or related discipline, or equivalent years related experience•    Conscientious and detailed oriented individual •    Strong teaming skills with the ability to collaborate with team to resolve issues•    Analytical skills needed to troubleshoot content, technology, and tool issues•    Self-motivated. Ability to prioritize multiple projects and work independently•    Strong communication and organization skills•    Excellent working knowledge of MS Windows (Word, Excel and Outlook)•    General knowledge of accounting and auditing literature preferred•    Strong “Customer” focusPowered by JazzHR

Zealogics.com

Analysis Skills

Chronic Renal Disease

Communication Skills

Computer Science

Content Development

Content Providers

Continuous Improvement

Customer Support/Service

Detail Oriented

Financial Audit

Identify Issues

Microsoft Excel

Microsoft Outlook

Microsoft Windows Operating System

Microsoft Word

Multitasking

Problem Solving Skills

Publishing Software

Team Player

Time Management

XML (EXtensible Markup Language)

OTHER

Job description:
CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Princeton (New Jersey) office based on business requirements or for company/team events.<div style="text-align: justify;"> About the role: </div><div style="text-align: justify;"><div>CACTUS is redefining the future of scholarly publishing by connecting every stage of the publishing lifecycle into a seamless ecosystem that helps publishers operate with greater efficiency, credibility, and impact.In this role, you will partner with scholarly societies, academic publishers, and university presses across the U.S., building trusted relationships and positioning CACTUS as a strategic partner. You will work closely with clients to address evolving challenges around editorial workflows, research quality, visibility, engagement, and compliance through a portfolio that combines cutting-edge technology with deep publishing expertise including <a href="https://paperpal.com/" target="_blank" rel="noreferrer noopener">Paperpal</a> and <a href="https://cactusglobal.com/careers/integrity-solutions/" target="_blank" rel="noreferrer noopener">IntegrityGuard. </a>From representing CACTUS at leading industry forums such as SSP, CSE, and ALPSP to leveraging its visibility through <a href="https://cactusglobal.com/media-center/cactus-communications-supports-the-9th-world-conference-on-research-integrity-with-peer-review-assistive-checks/" target="_blank" rel="noreferrer noopener">initiatives like WCRI</a>, you will play a key role in strengthening its presence across the scholarly publishing ecosystem. If you lead with curiosity, build trust naturally, and thrive in consultative, relationship-driven business development, this role is for you.</div></div>

Job responsibilities:
<div><ul><li style="text-align: justify;">Identify, engage, and win new clients across a defined U.S. territory — from first conversation to signed agreement.</li><li style="text-align: justify;">Build and manage a healthy pipeline while consistently meeting and exceeding revenue goals.</li><li style="text-align: justify;">Introduce research integrity offerings to journals navigating increasing scrutiny around quality and misconduct, helping them build more trustworthy publishing processes.</li><li style="text-align: justify;">Help societies grow the reach and impact of their research through digital communication services, including video abstracts, infographics, and targeted promotion.</li><li style="text-align: justify;">Partner with publishers to improve operational efficiency by bringing editorial, peer review, and workflow solutions to teams looking to reduce friction and scale effectively.</li><li style="text-align: justify;">Maintain an active presence at SSP, CSE, and other key industry gatherings, building relationships and staying close to emerging industry trends.</li><li style="text-align: justify;">Cultivate deep, long-term partnerships where CACTUS becomes the first call when clients face operational, quality, or growth challenges.</li><li style="text-align: justify;">Collaborate with internal teams across marketing, product, and operations to deliver tailored solutions for client needs.</li><li style="text-align: justify;">Maintain strong commercial discipline through accurate forecasting, effective negotiations, and up-to-date CRM management. </li></ul></div>

Qualifications and prerequisites:
<ul><li>5–7 years of B2B sales experience with a proven ability to open new accounts and build pipeline from scratch.</li><li>Background in academic publishing, university presses, libraries, or scholarly societies; familiarity with editorial workflows or research integrity is a strong plus.</li><li>Comfortable navigating complex buying groups involving Publishing Directors, Executive Directors, CTOs, and Procurement teams.</li><li>Structured and skilled at managing long sales cycles with multiple stakeholders.</li><li>Self-directed and productive in a remote, high-autonomy environment.</li><li>Disciplined in pipeline management, forecasting, and CRM hygiene; experience with Dynamics or similar CRM tools preferred.</li><li>Comfortable adopting AI-powered tools that enhance prospecting and client engagement.</li><li>Willingness to travel at least 30% for client meetings and industry events. </li></ul>

Application process:
Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, the selection process involves an initial screening by a recruiter and three interview rounds.  Equal Opportunity Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. Accelerating from AnywhereAs a remote-first organization, these are essential attributes we look for in all our candidates.<ul style="text-align: justify;"><li style="margin-bottom: 0in; text-align: justify;">Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.</li><li style="margin-bottom: 0in; text-align: justify;">Documenting work that brings everyone on the same page.</li><li style="margin-bottom: 0in; text-align: justify;">Maturity to choose between synchronous and asynchronous collaboration.</li><li style="margin-bottom: 0in; text-align: justify;">Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.</li></ul>

About Us:
Established in 2002, Cactus Communications (<a href="https://cactusglobal.com/" target="_blank" rel="noopener">cactusglobal.com</a>) is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.

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Senior Manager, Digital Editorial & Web Content Whitney Museum of American Art

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