Quality Assurance Specialist Jobs in Tennessee

A successful candidate will possess these skills: Demonstrated project management and organizational skills, including the ability to manage multiple priorities, maintain accurate follow-through, identify issues or risks that may affect timelines or outcomes, and escalate appropriately in a fast-paced environment. This role works closely with Quality and Risk leaders, Finance Risk Leaders, and other stakeholders to maintain visibility into engagement health, support risk-related discussions, and help ensure quality issues are tracked, communicated, and addressed.

A successful candidate will possess these skills: Demonstrated project management and organizational skills, including the ability to manage multiple priorities, maintain accurate follow-through, identify issues or risks that may affect timelines or outcomes, and escalate appropriately in a fast-paced environment. This role works closely with Quality and Risk leaders, Finance Risk Leaders, and other stakeholders to maintain visibility into engagement health, support risk-related discussions, and help ensure quality issues are tracked, communicated, and addressed.

li>Assists in the detection and elimination of illicit discharge which includes preparing and conducting field screening sampling of watershed outfall points to identify and eliminate sources of pollutants; conducting compliant investigations of illicit discharge; preparing and conducting pesticide herbicide and fertilizer sampling to identify sources of problem areas;

The Quality Specialist is responsible for the monitoring and pursuit of CMS STARS HEDIS measures, conducting central patient outreach calls, and partnering with market leaders for strategy and data sharing. Build relationships and collaborate with the Pharmacy team and market leadership to ensure maximizing efforts when outreaching to patient for multiple STARS gaps.

p>Supports the business by measuring and monitoring the quality and effectiveness of work processes in claim processing and/or customer service that impact customer satisfaction, medical cost management, and operational efficiency. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Support Solutions provides the following services: Services Like services are grouped together / Terminology varies by state TN NC Supported Living /Supportive Living x x Personal Assistance / In-Home Skill Building x x Community based day / Community Integration / Community Networking and Day Supports x x In-Home Day / In-Home Intensive Services x x Respite x Behavioral Respite Homes x Supported Employment x Semi-Independent x Family Residential Model/ Alternative Family Living x x Behavior x Psychology Services x Outpatient Mental Health x Nursing Supports x Personal Care / Home Care Services x I. In addition, the Quality and Incident Management Specialist will be required to make numerous contacts and build relationships with a variety of people and professionals whose services are required to ensure successful operations for Support Solutions.

for more description visit url : https://maximus.avature.net/careers/Job-Description?folderId=35612

You'll apply rulesets used in Report QA (identity/entity matching, data consistency/completeness, correctness), and assess adherence to Smart Outreach cadences across phone, email, and fax. Working knowledge of the Truework verification workflows, including manual outreach methods and transcription best practices; familiarity with Report QA concepts (rulesets and outcomes).

You'll apply rulesets used in Report QA (identity/entity matching, data consistency/completeness, correctness), and assess adherence to Smart Outreach cadences across phone, email, and fax. Working knowledge of the Truework verification workflows, including manual outreach methods and transcription best practices; familiarity with Report QA concepts (rulesets and outcomes).

You'll apply rulesets used in Report QA (identity/entity matching, data consistency/completeness, correctness), and assess adherence to Smart Outreach cadences across phone, email, and fax. Working knowledge of the Truework verification workflows, including manual outreach methods and transcription best practices; familiarity with Report QA concepts (rulesets and outcomes).

Representative Responsibilities: Lead cross-functional, data-driven quality improvement teams to solve systemic product and process issues using structured problem-solving methods, with clear targets, owners, and sustainability plans. Youll partner across departments and with suppliers to solve problems at the root, reduce defects, and elevate performance across the boardall while building a strong, engaged team that takes pride in delivering quality at every step.

The Quality Engineer designs and implements inspection and testing procedures, develops quality control plans, and provides guidance and support to production personnel in the areas of problem solving, root cause analysis, and corrective action.

Here's what sets us apart:

• Purpose-Driven Work - Every day, your work will contribute to extending the useful life of essential products, keeping vehicles on the road and critical systems running.

This leader will serve as the central point of coordination between the Scorecard team, Operations Specialist and downstream partners, ensuring accuracy, clarity, and timely dissemination of updates to external-facing resources such as Metric Guides and Companion tools to limit metric confusion and enable self-service learning and coaching tools. The role owns two key pillars: (1) the quality of Specialist event and case work, (2) closed-loop reduction of escalations and rejected dispute approvals and (2) ensuring Scorecard changes and improvements are effectively scaled and communicated across the DSP Organization, Business Coach (BC), Ops Partners, and DSP/DA Training teams.

p>Preferred Additional Skills:

• Proficient knowledge and experience in test design, development, and execution of test cases, in support of software and hardware solutions;
• Excellent observational, analytical, and problem-solving skills;
• Excellent listening and interpersonal skills;
• Ability to stay disciplined and focused;
• Strong written and verbal communication skills;
• Able to be productive and effective working either alone or as part of a team;
• Strong customer service orientation;
• Experience working in a team-oriented, collaborative environmentExperience with Test Track Pro, Version One, or similar testing tools/suites;
• Experience with software that directly interfaces with 3rd party firmware;
• 2+ years of experience in an Agile Scrum environment. The Software Quality Engineer, Specialist Level is a seasoned and experienced professional with proficient job area knowledge and practical knowledge of project management, managing projects and processes under general supervision to achieve operational targets with moderate impact on departmental results.