RESPONSIBILITIES - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products - Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment - Recommend bakery items to customers to ensure they get the products they want and need - Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines - Decorate cakes, pastries, cupcakes, cookies and other bakery items - Label, stock, sign, and inventory department merchandise - Report product ordering/shipping discrepancies to the department manager - Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads - Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory - Adhere to all local, state and federal health and civil code regulations - Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed - Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management - Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair - Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents - Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS *Minimum* Any retail experience Any bakery/cake decorating experience Ability to handle stressful situations Knowledge of basic math Effective communication skills *Desired* Second language: speaking, reading and/or writing $19.38 - $26.15 per hour Establish and maintain a safe and clean environment that encourages customers to return.