Parkersburg, WV2 days ago
Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.