Analysts will be expected to leverage their practice experience to provide support to the quality review process by participating in "deep dive" reviews (holistic and targeted reviews) of legal files to verify the reasonableness, necessity and propriety of case handling decisions made by panel attorneys, as well as providing feedback regarding a firm's billing practice and history. Effective communication skills are needed to help facilitate discussion with firms regarding billing issues where necessary, delivery of training to claims personnel around bill review, and preparation and presentation of billing practices amongst team members.