NewInternal Cloud Release Manager BC ForwardInternal Cloud Release ManagerChandler, AZ$73–$73.93 / hourFull timeThe ideal candidate will have strong experience in enterprise release management, CI/CD integration, and Agile/SAFe tooling and a proven ability to plan, coordinate, and promote infrastructure and platform changes safely and predictably . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewQA /Release Manager IV BC ForwardQA /Release Manager IVCincinnati, OHFull timeThe ideal candidate will have strong experience in release and environment management, QA coordination, CI tooling, and cross-functional deployment planning and a proven ability to plan and execute end-to-end release cycles while maintaining environment stability and compliance . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Release Train Engineer System OneRelease Train EngineerPensacola, FLDesired: Agile leadership roles like Scrum Master, Product Owner, or Project Manager; experience in large-scale Agile transformations. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
ECG Software Design & Release Engineer HTC Global Services IncECG Software Design & Release EngineerDearborn, MIFull timeThis role serves as a key liaison between software development teams, program management, and external suppliers to ensure high-quality software delivery, successful vehicle launches, and continuous post-launch improvements. Utilize connected vehicle data and telemetry to support root-cause analysis, engineering problem-solving, and data-driven decision-making.
Peer Support - Conditional Release Waukesha Courts Wisconsin Community ServicesPeer Support - Conditional Release Waukesha CourtsWaukesha, WIMaintain regular contact with the referring case workers, including preparing for and attending all scheduled monthly update meetings with the referring case managers, and their supervisors, •Complete all agency trainings as required within the agency timelines. Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule to meet the schedule needs of the peers, which may include evenings and weekend work.
Release Train Engineer The Computer Merchant, LtdRelease Train EngineerRemote$45–$48 / hourContractorResponsible for communicating with Product and Solution Management, Product Owners, and other stakeholders to ensure strategy and execution alignment, manage risks, remove/escalate impediments, manage cross-train dependencies and escalate enterprise dependencies. * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.
Senior Project Manager - Agile/Traffic Management Systems JobotSenior Project Manager - Agile/Traffic Management SystemsNashville, TN$125,000–$145,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate enjoys solving complex challenges, managing multiple priorities, and driving successful project outcomes in fast-paced environments.
Embedded Systems Design & Release Engineer HTC Global Services IncEmbedded Systems Design & Release EngineerDearborn, MIFull timeJob Title Embedded Systems Design Release Engineer Overview / Summary We are seeking an Embedded Systems Design Release Engineer to support development and integration of automotive embedded systems within chassis and powertrain domains. The role involves software delivery support, diagnostics, validation, supplier coordinati...
Tax Senior Manager, Digital Transformation & Innovation Product Management (SALT) bdo consultingTax Senior Manager, Digital Transformation & Innovation Product Management (SALT)Philadelphia, PA$205,000–$225,000 / yearThe Tax Digital Transformation & Innovation (DT&I) Product Management Senior Manager manages the product lifecycle for proprietary technology solutions supporting the tax practice and delivery of services to clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
MANAGER HEALTH INFORMATION MANAGEMENT Campbell County HealthMANAGER HEALTH INFORMATION MANAGEMENTGillette, WYOur organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility. The Manager of Health Information Management (HIM) is responsible for the corporate strategic direction and operational performance of HIM, including coding, clinical documentation improvement, the release of information, transcription, chart completion, enterprise master patient index, document management, medical record integrity, CDM Maintenance, and information governance.
Senior Architect / Full Stack Developer JobotSenior Architect / Full Stack DeveloperNew York, NY$200,000–$370,000 / yearTechnology plays a critical role in supporting front-office decision-making, and our engineering teams work closely with investment professionals to build scalable, data-driven platforms that power trading, analytics, and portfolio management. We are a leading global alternative asset management firm with a strong presence in New York, known for investing across a diverse set of strategies including private equity, credit, real estate, and public markets.
NewSalesforce Developer Vaco LLCSalesforce DeveloperLos Angeles, CA$65–$80Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Senior Architect & Full Stack Developer – Front Office Technology JobotSenior Architect & Full Stack Developer – Front Office TechnologyNew York, NY$200,000–$220,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will work closely with traders and business users to design, build, and maintain robust, high-performance technology platforms that drive valuation, trading workflows, performance tracking, and asset surveillance.
NewSalesforce Cloud Administrator Vaco LLCSalesforce Cloud AdministratorSt. Louis, MO$90,000–$120,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Mgr Applications Medline IndustriesMgr ApplicationsNorthbrook, IL$173,326–$201,000 / yearFull timeExpertise in business requirements analysis and translating needs into Coupa functional specifications; (2) Working with integration methods between Coupa and enterprise systems, including data mapping, ETL, and API usage; (3) Designing dashboards and analytical reports in Coupa, and to perform quantitative analysis using Excel or BI tools; (4) Understanding of Coupa security, user access management, and compliance requirements to support ongoing audits and security compliance requests and needs; and (5) Using system and data validation, UAT, and issue resolution in Coupa environments. As a manager of admins of Coupa & Beeline is responsible for all the enhancements, changes and fixing the issues within the system with internal teams and external MSP where necessary.
Delivery Manager- IT Ecommerce Medline IndustriesDelivery Manager- IT EcommerceNorthbrook, IL$134,000–$201,000 / yearFull timeCollaborates closely with the key business stakeholders, product owners, Scrum Masters, Business Analysts and agile squads to enable the delivery of business-critical features to the E-commerce B2B platform. • Technical Guidance: Provide technical leadership to a team of excellent software engineers; this requires that you have the technical depth to build distributed cloud native applications and the hands-on ability to lead by example.
Mpower Software Engineering Manager Medline IndustriesMpower Software Engineering ManagerNorthbrook, IL$134,000–$201,000 / yearFull timeThe ideal candidate should have strong front-end development expertise, hands-on management experience leading engineering teams, exceptional leadership and communication skills, and a keen understanding of leveraging modern web technologies to enhance productivity, user experience, and business efficiency. Help shape the future of Medline's Mpower platform—building fast, modern experiences and leading a team that ships high-impact features with a strong product mindset.
NewSoftware Engineering Manager - (Rails, Node, Angular, JavaScript) OneMain FinancialSoftware Engineering Manager - (Rails, Node, Angular, JavaScript)Baltimore, MD$110,000–$132,000 / yearIn this role, you will lead the team responsible for our shared application platform and its operational excellence—ensuring deployments run smoothly, environments remain stable, and cross-functional engineering teams are empowered to deliver with consistency and confidence. 8–10+ years of experience in software engineering, 3 or more years of progressive responsibility as an engineer on development teams directly responsible for building and delivering software-intensive systems.
NewSenior Process Engineer GCR Professional ServicesSenior Process EngineerBuffalo, New York$100,000–$115,000 / yearApprove engineering documents including P&IDs, GAs, FRS, HDS, block diagrams, P&ID/electrical schematic cross-checks, FV, EV, P&IDV, and safety sections of manual sets. Work with Engineering Supervisors to define and plan project engineering tasks; serve as a key engineering representative on assigned projects.
NewSenior Program Manager Pinnacle Technical ResourcesSenior Program ManagerSanta Clara, California$85–$90 / hourContractorKnowledge of Printed Circuit Board Assembly (PCBA) Strong knowledge of product development processes, including Hardware Validation, Product Characterization, Design for Test, Design for Manufacturing, and Design for Assembly Familiar with Product Development tools such as Valor, Arena, Jira and CAD Experience managing manufacturing processes and identifying cost-reduction opportunities Excellent communication and problem-solving skills Ability to work in a fast-paced environment and manage multiple projects simultaneously Strong project management skills, including risk assessment and schedule management. Create schedules for hardware development and prototyping that align with software development schedule(s) to ensure a smooth transition into system integration Ensure that quality and reliability objectives are met through hardware validation, manufacturing test, and release management Develop phase gate release criteria and enforce completion of hardware validation with buy-in from cross-functional team Ensure Order Fulfillment readiness for all new SKUs and FRUs by collaborating with Business Systems, Planning, Supply Chain, Repair & Failure Analysis Engineering, Service Logistics, etc.
NewProduct Manager Visa Technology and Operations LLCProduct ManagerAustin, TX$131,600–$210,300 / yearPrimary Responsibilities: Product Vision and Strategy: Partner with business and technology teams globally to develop and refine the vision and strategy to support partners' portfolios and create platform applications, including identifying new product opportunities, features, and enhancements based on market trends, competitive analysis, and regulatory changes. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Program Manager - Airlines Exp Pinnacle Technical ResourcesProgram Manager - Airlines ExpFort Worth, Texas$65–$70 / hourContractorThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. We are seeking a highly skilled Program Manager to lead and manage large-scale IT programs and enterprise project management initiatives.
Lead ECLM Analyst- Ironclad Medline IndustriesLead ECLM Analyst- IroncladNorthbrook, IL$116,000–$174,000 / yearFull timeFocus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units. The Business Systems Analyst Lead role will support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment.
NewSite Reliability Engineering (SRE) Team Lead OneMain FinancialSite Reliability Engineering (SRE) Team LeadIrving, TX$130,000–$156,000 / yearAs the SRE Team Lead, you will be responsible for the technical leadership of a talented team of site reliability engineers dedicated to maintaining and improving the reliability, scalability, and performance of our critical systems and services. You will serve as a technical leader and mentor, driving strategic initiatives around automation, incident management, observability and system design while collaborating closely with engineering, operations, and product teams.
NewSenior Manager, Salesforce Delivery - 100% Remote (Hands-on technical role) Conexess Group, LLCSenior Manager, Salesforce Delivery - 100% Remote (Hands-on technical role)Windsor, CTRemoteA minimum of 3 years’ experience of hands-on execution of Salesforce CI/CD pipelines and release management (Copado and Git experience strongly preferred). We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.
SAP Systems Engineering Specialist with SAP Cloud Architecture Expertise Trigyn Technologies IncSAP Systems Engineering Specialist with SAP Cloud Architecture ExpertiseNew York City, NY$86–$92 / hourTemporaryContractorFull timeTechnical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions.
Scrum Master System OneScrum MasterMcLean, VARemotePartner with Product Owners and delivery leadership to refine backlogs, prioritize work, manage scope, and ensure sprint execution remains aligned with business objectives and customer needs. Facilitate and continuously improve Scrum ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and program-level coordination sessions.
NewEngineering Manager, Infrastructure CLEAR (clearme.com)Engineering Manager, InfrastructureNew York, NY$275,000–$350,000 / yearLocated in New York City, our Headquarters offers close collaboration with and access to a hands-on senior leadership team, a bright and energetic space with an open concept, and plenty of conference rooms and casual co-working spaces. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
Salesforce Developer Kforce Inc.Salesforce DeveloperWest Palm Beach, FL$70–$75.50The ideal candidate will combine hands-on technical excellence with strategic vision, mentoring senior developers, and partnering with executive stakeholders to align technology solutions with business objectives. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewSenior Specialist, Oracle EPM KPMGSenior Specialist, Oracle EPMDallas, TX$97,755–$204,585 / yearManage work assignments and ticket progress in KPMG's ServiceNow environment, ensuring accurate documentation, communication, and timely updates to stakeholders; drive efficiency by continuously improving business process and task automation; support multiple clients simultaneously by prioritizing service requests, maintaining SLAs, and applying ITIL aligned service management practices. Ability to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the ability to identify a problem and enact a multi-step approach to research the cause and resolve.
NewLead Specialist, Oracle Technical KPMGLead Specialist, Oracle TechnicalDallas, TXCollaborate with cross-functional and offshore teams, gather requirements via KPMG templates, configure, test, support User Acceptance Testing (UAT), perform migrations, conduct release testing, and support interface and integration testing while utilizing ServiceNow for ticketing and documentation. Ability to work closely with mixed teams including project managers, technical consultants (onshore and offshore), and clients to deploy and operate technology solutions, identify issues, and execute multi-step resolution approaches.
Manager, GMP Quality Assurance - Clinical, QA - Remote Agios PharmaceuticalsManager, GMP Quality Assurance - Clinical, QA - RemoteHouston, TXRemote$110,029–$165,044 / yearThe current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The Manager, GMP Quality Assurance, Clinical will be responsible for responsible for supporting and maintaining high quality levels on Agios Drug Substance and Drug Product by Contract Manufacturing Organizations (CMOs).
NewLead Specialist, Federal Data Engineer KPMGLead Specialist, Federal Data EngineerWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
IT Application Support Manager Molson CoorsIT Application Support ManagerMilwaukee, WI$111,900–$146,900 / yearJob Posting Total Rewards Offerings : $111,900.00 - $146,900.00 (posting salary range) + 15 % target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days). Functional knowledge of key SAP platforms and modules, including SAP S/4HANA, SAP ECC, EWM, TM, MM, SD, and FI/CO, sufficient to provide application ownership, govern service delivery, and assess business impact.
Scrum Master CollaberaScrum MasterWilmington$65–$67 / hourTemporaryContractorPay-range: $65-67/hr Job Description: Scrum Master Role SummaryThe Scrum Master is responsible for enabling and driving end-to-end Agile delivery within a regulated banking technology environment. The role focuses on execution discipline, delivery predictability, release coordination, and risk management across cross-functional teams.
Software Engineer in Test Align Technology, Inc.Software Engineer in TestRaleigh, NCYou will work in close collaboration with colleagues from larger R&D group, Biomechanical team, Clinical experts and product managers, focusing on algorithmic and mathematical solutions for orthodontic problems spread across different geographies. We are looking for a Software Developer in Test (SDET) to join the Predictability Core team which is responsible for implementing new clinical features designed to improve the efficacy and predictability for our Invisalign product.
SAP SuccessFactors Solutions Lead - Alpharetta, GA Avanos MedicalSAP SuccessFactors Solutions Lead - Alpharetta, GAAlpharetta, GASAP SuccessFactors Solutions Lead is responsible for the end-to-end design, delivery, and evolution of our SAP Human Capital Management ecosystem, with a primary focus on SAP SuccessFactors Employee Central, SAP S/4HANA Payroll, and emerging AI-driven capabilities including SAP Joule. Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
Staff Software Engineer, Autonomy Behaviors Shield AIStaff Software Engineer, Autonomy BehaviorsBoston, MAUtilize your software and systems expertise to architect behaviors as scalable software subsystems, that may interact directly or indirectly with a breadth of system components (e.g., sensor processing, state estimation, peer-to-peer communications, contingency management, actuation, and payload interfacing). The team is responsible for developing autonomous behaviors within Shield AI’s industry-leading mission autonomy software stack and deploying them across a breadth of platforms, including the Anduril Fury, Northrup Grumman Talon, Shield AI V-Bat, and other first- and third-party autonomous vehicles.
Senior Product Manager Waters CorporationSenior Product ManagerMilford, MAWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. This product management position is a highly-visible, global role and a successful candidate will be encouraged engage with leading scientific and industry communities and help our organization align to serving the biopharmaceutical industry.
Vice President, Systems Engineering dbt LabsVice President, Systems EngineeringOakland, CAThe ideal candidate will have deep expertise in software engineering, engineering leadership, business system architectures, systems management, and operations management, a strong analytical mindset, and the ability to leverage data to drive insights and inform decisions. A key responsibility is to ensure the integrations with Fivetran’s Automated Data Movement Platform are of the highest quality, security, and reliability, delivering a superior end-to-end customer experience.
VP, ERP & Digital Manufacturing Solutions West Pharmaceutical ServicesVP, ERP & Digital Manufacturing SolutionsExton, PAWest solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. This role drives enterprise-wide transformation initiatives across ERP, Manufacturing Execution Systems (MES), Industrial Automation, Operational Technology (OT), Supply Chain Digitalization, Data Platforms, Artificial Intelligence (AI), and Smart Manufacturing capabilities.
NewRisk Manager / Safety Coordinator Terry Peak Ski AreaRisk Manager / Safety CoordinatorLead, SDThis position works closely with department managers and supervisors to foster a culture of safety, identify and mitigate operational risks, ensure compliance with applicable regulations, and support the resort's overall risk management strategy. The Risk Manager is responsible for developing, implementing, and maintaining comprehensive risk management and safety programs that promote a safe and healthy environment for guests and employees at Terry Peak.
Associate Director, G&A Business Systems Analyst, IT Agios PharmaceuticalsAssociate Director, G&A Business Systems Analyst, ITCambridge, MA$153,541–$230,312 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
NewTechnical Analyst, Life Safety Princeton UniversityTechnical Analyst, Life SafetyPrinceton, NJThe technical analyst leads cross-functional projects, translates business needs into scalable system designs, and ensures the reliability, security, and usability of facilities applications. This role collaborates closely with Facilities, university departments, and external partners to deliver innovative technical solutions that enhance operational efficiency and service delivery.
Sr. Software Engineer – Generative AI & Assistants, ArcGIS Pro EsriSr. Software Engineer – Generative AI & Assistants, ArcGIS ProRedlands, CA$123,136–$202,488 / yearIn this role, you’ll collaborate with our cross-functional global team of software engineers, product engineers, designers, product managers, and release engineers committed to delivering a host of cutting-edge capabilities. Stay up to date with the latest advancements in AI and machine learning technologies like LLMs, multimodal models, text/embedding models, frameworks like LangChain and Semantic Kernel.
Software Development Engineer in Test II (SDET) – ArcGIS Enterprise EsriSoftware Development Engineer in Test II (SDET) – ArcGIS EnterpriseRedlands, CA$101,192–$167,336 / yearAs a SDET, you will work with our cross-functional global team of product engineers, software engineers, designers, product managers, and release engineers to understand functional and non-functional requirements and have them be recorded in your automated tests. Build the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art mapping and analytics capability to thousands of customers and millions of users worldwide.
Software Developer LeidosSoftware DeveloperGaithersburg, MD$69,550–$125,725The TFDM program is a Federal Aviation Administration’s (FAA) NextGen program based on airport surface management that provides efficiency for both the airport surface and terminal airspace by providing a new and comprehensive integrated surface traffic control and management system. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .
NewTechnical Scrum Master DivIHN Integration IncTechnical Scrum MasterSt. Paul, MN$69–$74 / hourTemporaryContractorFull timeSeeking a motivated and experienced Scrum Master to lead Agile teams in delivering high-quality software for medical products that advance clinical excellence. Role Context Reason role is open: Need dedicated Scrum Master/Project Manager to track and manage software release execution and mitigate risks.
Sr IT Application Support Specialist Molson CoorsSr IT Application Support SpecialistMilwaukee, WIMost importantly, you will be responsible for oversight of third parties to ensure the effective running of IT applications in a business unit, including activities associated with the monitoring, analysis, and reporting of application service provider performance versus SLAs, ensuring consistent adherence to, and proper execution of, agreed policies and procedures by all parties. Works closely with project teams, application and service transition management to ensure that new services, applications, projects brought into the production environment are supportable and do not adversely impact the Business Unit's critical core processes and systems.