Own the full service lifecycle from inception and architecture through deployment, operations, and continuous improvement Partner with cross-functional teams to prepare services for production through system design consulting, deployment strategy, capacity planning, and production readiness reviews Monitor, measure, and maintain service health across availability, latency, and performance dimensions Drive sustainable scalability through automation and tooling, reducing manual operational overhead Participate in on-call rotations, lead production incident response, and contribute to blameless postmortems Establish and champion operational excellence practices across the organization Collaborate closely with Software Engineering, Program Management, Security, and Infrastructure teams to embed reliability throughout the software development lifecycleBachelors degree in Computer Science, Engineering, or equivalent practical experience 3+ years of experience designing, analyzing, and troubleshooting large-scale distributed systems 2+ years of experience leading technical projects and providing engineering leadership Strong programming or scripting skills (e.g., Python, Go, Java, or shell scripting)Masters degree in Computer Science or Engineering Experience with observability tooling, SLOs/SLIs, and capacity planning at scale Familiarity with cloud infrastructure, container orchestration (e.g., Kubernetes), and CI/CD pipelines Proven track record of driving automation to reduce operational toil in high-traffic production environments. Although services are a bigger part of Apple's business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.