UNKNOWN

ADAPTED_NOW

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

YEAR

Become a part of our caring community and help us put health first The UM Administration Coordinator 1 contributes to administration of utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. A pharmacy authorization specialist or UM Administration Coordinator 1 provides non-clinical support for policies and procedures ensuring the best and most appropriate treatment, care and services for customers. Decisions in this role are limited to defined parameters around work expectations, quality standards, priorities, and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact Required Qualifications + High school diploma + Strong attention to detail + Strong typing and computer navigation skills + Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously + Must be passionate about contributing to an organization focused on continuously improving consumer experiences + Administrative or technical support experience + Excellent verbal and written communication skills + Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new system Preferred Qualifications + Associate or bachelor's degree + Previous contact center or related customer service experience with telephone experience desired + Healthcare experience + Proficient utilizing electronic medical record and documentation programs + Proficient and/or experience with medical terminology and/or ICD-10 codes + Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization + Previous employment with work at home background Additional Information: Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Work at home requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. SSN Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $39,000 - $49,400 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-02-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

CenterWell

UM Administration Coordinator

Humana

Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Looking for a Cloud/Software Architect opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Cloud/Software Architect, you will provide cloud support to one of our USAF customers located in the Montgomery, AL (Gunter AFB) area. Bring your expertise and collaborative skills to make an impact on our military defense. Serco supports the USAF as a Prime for their NexGen IT contract. This position is contingent upon your ability to pass NACI investigation. This is a 100% remote opportunity. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team that works closely with the customers, end users, and other Serco teams to deliver quality cloud engineering support, software, innovations, and administration tasks. The team has been recognized by the USAF and industry for their outstanding contributions to the program. In this role, you will: + Lead end-to-end migration from contractor-owned on-premises data center to the agency’s AWS cloud environment + Design and implement secure, scalable, and cost-optimized AWS architectures (VPC, IAM, EC2, EBS, S3, RDS, Lambda, etc.) + Develop Infrastructure-as-Code (IaC) using Terraform or AWS CloudFormation for repeatable, compliant deployments + Architect and integrate hybrid solutions for systems that remain on-premises (e.g., mailroom, legacy workflows) + Configure and validate network connectivity across environments (VPN, Direct Connect, Transit Gateway) + Ensure all cloud solutions meet FedRAMP, FISMA, and NIST 800-53 compliance standards + Implement monitoring, logging, and security controls (CloudWatch, CloudTrail, GuardDuty, Config, Inspector) + Manage identity and access management across platforms (Active Directory, SAML, IAM Federation) + Optimize application and database performance for .NET, Java, and SQL workloads within AWS + Produce detailed architecture diagrams, migration roadmaps, and operational runbooks for ongoing management + Collaborate closely with agency stakeholders, security, DevOps, and application development teams + Provide technical leadership and mentoring to cloud engineers and development teams + Demonstrate strong experience with both Linux and Windows environments and modern DevOps toolchains (CI/CD, Git, Jenkins, Docker) + Maintain excellent communication and coordination skills across technical and non-technical teams + Preferred Certification: AWS Certified Solutions Architect – Professional (or equivalent) + Air Force contracting experience To be successful in this role you will have: + Bachelor’s degree in Computer Science or related field + 15+ years of IT experience + 5+ years of AWS cloud experience + 5+ years of application development experience, technical leadership + Experience in architecting, designing and developing applications on the AWS platform or equivalent platform + Previous experience as Software/Solution Architect, Lead Architect, or similar role + The ability to travel up to 10% of the time If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

Cloud/Software Architect - 100% Remote Opportunity

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. · Set up and support Windows and macOS laptops, enroll and manage Macs with Kandji and Apple Business Manager, partner with the depot on swaps and new hire kits.

Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Job Summary: We are seeking a System Administrator for a full time remote role. The System Administration Support team provides technical support to employees and keeps our core corporate services running. You will handle employee tickets, identity and access, endpoint management, and server and application support. You should be comfortable meeting and exceeding SLAs and communicating clearly with users. This role includes a fair rotating on-call schedule for priority incidents. Essential Job Functions: · Work the helpdesk queue during your shift, keep users updated, and hit response and resolution targets · Administer Azure AD and on prem AD, Group Policy, DNS and DHCP, and Microsoft 365 including Exchange, Teams, and SharePoint · Set up and support Windows and macOS laptops, enroll and manage Macs with Kandji and Apple Business Manager, partner with the depot on swaps and new hire kits · Fix sign in and access issues for common SaaS tools like Jira and Confluence, GitHub, Netsuite, Box, VPN, and simple IIS or SQL items · Handle secure credentials and LastPass Enterprise requests, follow HIPAA and SOC 2 practices, help gather audit evidence when needed · Write and update runbooks and knowledge base articles, reduce repeat issues with simple automation using PowerShell or Bash · Join incident calls when needed, take part in the on call rotation, and help with post incident clean up Specific Skills/ Attributes: · Strong customer focus with clear verbal and written communication · Organized, able to juggle tasks in a fast environment with minimal supervision · Team player who works well with colleagues at all levels, including executives · High ownership from start to finish, reliable follow through, and bias to action · Creative problem solver who uses data, documentation, and simple automation to prevent repeat issues · Respect for security and privacy, including handling PHI in line with policy and HIPAA Qualifications: · High school diploma required. Degree preferred or equivalent experience and certifications · 5+ years of IT or system administration experience, including 3+ years in a customer facing support role · Hands on with Windows 10 and 11, macOS, iOS and Android, and modern browsers (Edge, Chrome, Safari, Firefox) · Administration experience with Azure AD and Active Directory, Group Policy, DNS, DHCP, Microsoft 365/Outlook · Working knowledge of Windows Server 2016 or newer, IIS, SQL Server, and basic networking and VPN · Experience with ticketing systems and asset management · Preferred- PowerShell or Bash for automation, Intune or Jamf or Kandji, Apple Business Manager, backup tools such as Veeam or Backup Exec, monitoring such as PRTG, SSO standards such as SAML or OIDC Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Sharecare

Systems Administrator- Remote

Sharecare, Inc.

FULL_TIME

FEED

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.

DescriptionJob Description:<div><div>Title: Account Manager - Commercial Lines </div><div>Fully Remote: applicants in Eastern, Central & Mountain Time Zones Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service. Requirement: construction / contractor experience, active P&C license   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </div><div>  Key Responsibilities: </div><div><ul><li>Technical Competence: Maintain technical competence and industry expertise. </li></ul></div><div><ul><li>Team Leadership: Direct daily activities of the account management team. </li></ul></div><div><ul><li>Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </li></ul></div><div><ul><li>Policy Management: Manage policy expirations and renewals. </li></ul></div><div><ul><li>Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </li></ul></div><div><ul><li>Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </li></ul></div><div><ul><li>System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </li></ul></div><div><ul><li>Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. </li></ul></div><div><ul><li>Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. </li></ul></div><div><ul><li>Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </li></ul></div><div><ul><li>Policy Compliance: Stay updated on company policies and procedures. </li></ul></div><div><ul><li>Continuous Improvement: Seek and adopt best practices to improve individual and team performance. </li></ul></div><div><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul></div><div>  Ideal Candidate Qualifications: </div><div><ul><li>5 years of account management experience </li></ul></div><div><ul><li>Thorough knowledge of insurance brokerage and client needs </li></ul></div><div><ul><li>Required active licensing; professional designation (CIC or equivalent) preferred </li></ul></div></div><div><div><ul><li>Strong analytical, problem-solving, and decision-making skills </li></ul></div><div><ul><li>Exceptional customer service, communication, multitasking, and organizational skills </li></ul></div><div><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul></div><div><ul><li>High School Diploma (or equivalent) </li></ul></div><div>  What We Offer: </div><div><ul><li>Competitive salaries and bonus potential </li></ul></div><div><ul><li>Company-paid health insurance </li></ul></div><div><ul><li>Paid holidays, vacations, and sick time </li></ul></div><div><ul><li>401K with employer match </li></ul></div><div><ul><li>Professional growth and career progression opportunities </li></ul></div><div><ul><li>Respectful culture and work/family life balance </li></ul></div><div><ul><li>Community service commitment </li></ul></div><div><ul><li>Supportive teammates and a rewarding work environment </li></ul></div><div>  What to Expect (Application Process): </div><div><ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul></div></div>Salary RangeThe expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Commercial Lines - Account Manager (Fully Remote)

Accounts Receivable

Aged Care

Analysis Skills

Best Practices

Billing

Brokerage

Business Support

Childcare

Construction

Continuous Improvement

Corporate Policies

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Data Quality

Diversity

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Negotiation Skills

Organizational Skills

Past Due Accounts

Policy Development

Problem Solving Skills

Research Skills

Sales Management

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

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UM Administration CoordinatorCenterWell

Cloud/Software Architect - 100% Remote OpportunitySerco

Systems Administrator- RemoteSharecare

Commercial Lines - Account Manager (Fully Remote)Insurance Office of America

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