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Seeking Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents with Medicaid, SNAP, and TANF eligibility applications. These fully remote roles involve guiding callers through application processes, answering questions about program criteria, and verifying documents.

HOUR

Seeking Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents with Medicaid, SNAP, and TANF eligibility applications. These fully remote roles involve guiding callers through application processes, answering questions about program criteria, and verifying documents. Applicants should have a high school diploma or GED, be fluent in English and Spanish, and possess strong communication skills. Training lasts 6 weeks, with full-time shifts during standard business hours. Preferred experience includes high-volume call centers and familiarity with government assistance programs. Home office must meet internet and hardware requirements. This position offers a starting salary of $18.46, with an emphasis on providing empathetic customer support in a confidential manner.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Spanish Bilingual Limited Service Customer Service Representative

Call Centers

Call Volume

Communication Skills

Customer Support/Service

English Language

Government

High School Diploma

Medicaid

Multilingual

SNAP

Spanish Language

IRecruitee

The Nurse Practitioner or Physician Assistant will assess new patients presenting for telemedicine-based care of opioid use disorder, determine appropriateness of enrollment in our care setting, and manage their continuity OUD treatment from initial induction through the duration of their care. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination.

<div class="content-intro">The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform.</div>We're looking for Nurse Practitioners and Physician Assistants to join us full-time in a 40-hour-per-week, W-2 role with a schedule designed to offer both structure and flexibility. We are not currently hiring 1099 or part time providers.The Provider position at Bicycle Healthis a remote full-time addiction medicine clinical position with responsibility for the continuity care of a panel of adult patients under care primarily for opioid use disorder.  The Nurse Practitioner or Physician Assistant will assess new patients presenting for telemedicine-based care of opioid use disorder, determine appropriateness of enrollment in our care setting, and manage their continuity OUD treatment from initial induction through the duration of their care.  The Nurse Practitioner also addresses co-occurring mental health conditions directly when appropriate, and also via referral and care-coordination with outside providers.  The NP/PA participates actively in regular clinical team meetings and quality improvement activities, collaborates with our program physicians and therapists, and reports to the regional medical director.What You Can Expect:   One weekend day is required– but you'll have a predictable schedule that works for you. Choose your weekdays - You have the flexibility to select which weekdays you work, with the expectation that your schedule remains consistent each week. 8-hour shifts - We are currently only considering 8-hour shifts Stable, full time employment - We are currently only hiring for full-time, W-2 employees. As a a full-time employee you will receive full benefits. Location Flexibility - Work from home and work from anywhere in your state (subject to change depending on regulations) Limited Call - there are on-call responsibilities but most providers are on-call once every 2-3 months on average. Call is one week at a time (Monday to Monday).  Start times vary by region but usually are between 9am-11am local timeTarget Pay Range: $120,000-$140,000 + Bonus Eligible -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Benefits: <ul><li>3 Weeks Vacation + 8.5 days of additional sick time + 8 paid holidays + 2 Floating holidays + 3 CME days</li><li>100% Employer Paid Medical, Dental, and Vision Insurance</li><li>Employee Assistance Program through Magellan Health</li><li>Employer Paid STD & LTD</li><li>401k</li><li>Up to $3,000 CME</li><li>$50 monthly Remote Work Stipend</li><li>Paid parental leave</li><li>All equipment provided</li><li>All licensing and credentialing costs paid</li></ul>What you'll Do:<ul><li style="font-weight:400">Full-time (40 hours per week) opportunity.</li><li style="font-weight:400">Provide assessment and treatment for a continuity of  panel of up to 275 adults with Opioid Use Disorder from initial treatment-start throughout their ongoing care</li><li style="font-weight:400">Provide diagnosis of Opioid Use Disorder and co-occurring mental health conditions</li><li style="font-weight:400">Safely and effectively start treatment with buprenorphine-naloxone for OUD, manage the early induction and stabilization phase of care with close follow-up</li><li style="font-weight:400">Utilize motivational interviewing and other engagement and rapport-building techniques to achieve optimal patient outcomes</li><li style="font-weight:400">Collaborate with the care team to coordinate additional services as may be needed</li><li style="font-weight:400">Take an active role in clinical team meetings and practice improvement, engage in case discussion with colleagues</li><li style="font-weight:400">Develop a thorough understanding of practice policies and procedures, and actively participate in P&P feedback and development</li><li style="font-weight:400">Develop an understanding of your local and regional referral resources and utilize them</li><li style="font-weight:400">Utilize our intuitive web-based EMR platform to manage patient care.</li><li style="font-weight:400">Work from anywhere in your state (subject to change depending on regulations).</li><li style="font-weight:400">This is a fantastic opportunity to be part of a talented, enthusiastic and mission driven team and have strategic input into a variety of company-wide projects and other initiatives.</li></ul>What you'll Need:<ul><li>Valid license to practice medicine & DEA license in your home state. Must be eligible and willing to obtain licenses in multiple states. </li><li style="font-weight:400">At least 1 year of Buprenorphine prescribing experience in a family medicine, internal medicine, addiction medicine, or psychiatric practice environment.</li><li style="font-weight:400">Telehealth experience a big plus!</li><li style="font-weight:400">Strong communication skills, ability to build an effective provider-patient relationship that fosters engagement and adherence to a collaboratively developed care plan.</li><li style="font-weight:400">Comfort with risk/benefit balancing and a love for problem solving are required attributes</li><li style="font-weight:400">Motivational Interviewing experience preferred</li><li><div>Ability to share equally in the on-call needs of the region including on call coverage for a percentage of the 8 company observed holidays.</div></li><li style="font-weight:400">Bilingual English/Spanish preferred</li></ul>This is a full-time (40hrs per week) remote position.#LIRemote #zr<div class="content-conclusion">Recruitment Scam NoticeWe are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note:<ul><li>All official communication from our recruiting team will come from an @bicyclehealth.com email address.</li><li>We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process.</li><li>We will never request your Social Security number or banking information before an offer of employment is made.</li><li>We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps.</li></ul>If you believe you have been contacted by someone misrepresenting our company, please report it to <a class="decorated-link cursor-pointer">careers@bicyclehealth.com</a>. About Bicycle Health:Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all.Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law. </div>

Bicycle Health

Addiction Medicine Nurse Practitioner/Physician Assistant - Remote

GreenHouseAPI

ADAPTED_NOW

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

YEAR

Become a part of our caring community and help us put health first The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members The Care Manager, Telephonic Behavioral Health 2 is a Licensed,Masters level, social worker who functions as an interdisciplinary care team member, receiving referrals to assist members with Social Determinant of Health needs. In a telephonic environment, they assess and evaluate member needs related to their physical, environmental, and psycho-social health. This includes completing required assessments and determining appropriate interventions such as care coordination, education, linkage to community resources, and advocacy. This position may create and update member care plans and complete documentation in the member’s record to accurately reflect outreach attempts/contacts with members, resources, providers, and other members of the interdisciplinary care team. Use your skills to make an impact Required Qualifications + Master’s degree in social work from an accredited university + Current, unincumbered, social work license; LMSW, LCSW, LICSW + Must have passed Master, Advanced Generalist, or Clinical ASWB Exam + Minimum 3 years of experience working as a social worker in a healthcare setting + Proficient in Microsoft applications including Word, Outlook, Excel + Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously + Must be willing to obtain/maintain social work licensure in multiple states, based on business need Preferred Qualifications + Experience working with geriatric, vulnerable, and/or low-income populations + Licensure in MD, MI, MS, NV, NM, OK, NY + Bilingual English/Spanish + Bilingual English/Creole Work-At-Home Requirements To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wired cable or DSL connection is required + Associates who live and work from home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly stipend for their internet expense + Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job Additional Information Schedule + The first 2 weeks of training, M-F 8:30am-5pm EST + After training, M-F 9:30am - 6pm EST + There is no time off permitted for the first 90 days; any/all exceptions are at the manager's discretion Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 11-21-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Humana

Social Services Care Manager

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Spanish Bilingual Limited Service Customer Service Representative Maximus

Addiction Medicine Nurse Practitioner/Physician Assistant - Remote Bicycle Health

Social Services Care Manager Humana

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