The Technical Support Analyst serves as a key liaison between clients and internal teams and is responsible for managing client inquiries and technical issues, supporting add-on orders and adjustments, troubleshooting and resolving system errors, and ensuring seamless coordination across departments. To join our team, you must live in one of the following states where we're authorized to hire: Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas.