The CSM will work closely with the channel Partners within their region to support growth of their Waukesha business and will leverage branch-level channel connections to support Waukesha commercial initiatives, including assessing channel capabilities, assisting in the CPR KPI monitoring at thelocal branch level, and assisting the sales team in the launch of aftermarket marketing campaigns. In this role, you will be responsible for: Have ownership and oversight for services execution for assigned Partners while working across all internal functions and in conjunction with Partner’s personnel to support parts fulfillment, warranty, fleet programs, issue resolution, technician training, systems training, and installed base support.