Essential Duties & Responsibilities: Customer Technical Support & Product Expertise: Serve as a primary technical resource for customers, distributors, dealers, and authorized service partners on installation, operation, troubleshooting, and service-related questions for heat pump, gas, and electric water heaters. As a GE Appliances' Senior Product Service Specialist- Water Heaters, you'll serve as a technical resource for water heater products, providing service support, product guidance, and troubleshooting expertise for heat pump, gas, and electric water heaters.