Windows 10/11 and Windows Server· Microsoft 365, Exchange Online, Teams, SharePoint, and OneDrive· Microsoft Entra ID, Active Directory, Group Policy, and Intune· TCP/IP, DNS, DHCP, VPNs, Wi-Fi, firewalls, and network troubleshooting· Hyper-V and VMware· macOS, iOS, and Android· RMM, PSA, remote-support, and documentation platforms· Third-party business applications in coordination with vendor support What We Are Looking For We are more interested in demonstrated ability, ownership, and customer service than in checking every box. IT Support Engineer / Help Desk Technician Level 1-3 candidates considered | TeamLogic IT of Northeast Massachusetts LOCATION Woburn, Massachusetts SCHEDULE 3 days in office / 2 days remote EMPLOYMENT Full-time EXPERIENCEExperienced L2 Technician | Strong L1 and L3 Candidates also considered COMPENSATION$50,000 - $80,000 Annually The opportunity TeamLogic IT of Northeast Massachusetts is seeking a customer-focused IT support professional to join our Woburn-based team.