Experience 10 to 12 years of ServiceNow experience over all ServiceNow experience (Required) Minimum 2 to 3 years of ServiceNow architect-level experience (Required) ServiceNow experienced, certified Architect Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.