FULL_TIME

FEED

UNKNOWN

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> <br/><b>Remote:</b> for California residents, Los Angeles County area (strongly preferred)<br/><b>Supporting: </b>Los Angeles, CA Region<b> | Book Focus: </b>Entertainment<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of account management experience, or 5+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $75,000.00 to $105,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Commercial Lines Account Manager - Entertainment (California)

Accounts Receivable

Aged Care

Analysis Skills

Best Practices

Billing

Brokerage

Business Support

Childcare

Continuous Improvement

Corporate Policies

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Data Quality

Diversity

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Negotiation Skills

Organizational Skills

Past Due Accounts

Policy Development

Problem Solving Skills

Research Skills

Sales Management

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

Work From Home

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Back People Operations Partner - HR - Remote in CA #108043 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Type Full-Time Shift 1st Shift - no week-ends Work Schedule 8:30am-4:30pm Requirements Bachelors in Human Resources or Business required, Masters in Human Resources orBusiness preferred. Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.

Back People Operations Partner - HR - Remote in CA #108043 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Type Full-Time Shift 1st Shift - no week-ends Work Schedule 8:30am-4:30pm Requirements <ul><li>Bachelors in Human Resources or Business required, Masters in Human Resources orBusiness preferred. </li><li>A minimum of 3 years in Strategic HR or Business Partner role or 5 years of relevant generalist experience </li><li>Ability to deal with difficult subjects and have hard conversations. </li><li>Must have experience working in California, working knowledge of employment law at the federal level with the ability to interpret updates and changes at the federal, state, and local levels required. </li><li>Valid driver's license, the ability to travel, including overnight and out-of-state </li><li>SHRM/HRCI certificate preferred. </li><li><br/></li></ul> Description <p>Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a <strong>People Operations Partner</strong>to join our team in California. </p><p>Salary: $80,000-$83,000 (depending on experience) </p><p>Open to candidates residing in Sacramento, CA and surrounding areas. </p><p>Up to 10% travel required as needed. </p><p><strong>Position Details:</strong></p><p>The People Operations Partner serves as a strategic advisor to leadership, aligning HR initiatives with business objectives to drive organizational effectiveness, employee engagement, and compliance. This role partners closely with managers and teams to support talent development, navigate change, and foster a positive and productive work environment. </p><p>The People Operations Partner will: </p><ul><li>Partner with leadership to provide strategic HR guidance on workforce planning, organizational design, and team effectiveness </li><li>Lead change management initiatives, including reorganizations and workforce transitions, while supporting employee engagement and minimizing disruption </li><li>Advise and coach managers on employee relations matters, including performance management, progressive discipline, and conflict resolution </li><li>Support and guide the development and delivery of performance improvement plans (PIP's) </li><li>Identify trends in employee relations data to inform talent strategies, retention efforts, and proactive interventions </li><li>Ensure compliance with company policies and employment regulations, including support during investigations and organizational changes (e.g., WARN) </li><li>Collaborate with leaders to assess training and development needs and reinforce learning within teams </li><li>Support effective communication strategies that strengthen transparency, trust, and team alignment </li><li>Partner in labor relations activities, including contract interpretation and participation in labor-management discussions </li><li>Monitor team dynamics and organizational health, providing insights and recommendations to improve morale and performance </li><li><br/></li></ul><p><strong>Benefits</strong></p><p>Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: </p><ul><li>Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. </li><li>Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. </li><li>DailyPay -- access your pay when you need it! </li><li>On the Goga well-being platform, featuring self-care tools and resources. </li><li>Access Care.com for backup childcare, elder care, and household services. </li><li>Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). </li><li>Tuition reimbursement and educational partnerships. </li><li>Employee discounts and savings programs on entertainment, travel, and lifestyle. </li><li>Access to Pryor Online Learning for free online personal development classes. </li><li><br/></li></ul><p>Learn more about our full benefits package - </p><p><strong>About Merakey</strong></p><p>Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey.<strong> Merakey strictly follows a zero-tolerance policy for abuse.</strong></p><p><strong>Merakey is proud to be an Equal Opportunity Employer! </strong>We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! </p>

Remote Entertainment Jobs in Flint, CA

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Remote Entertainment Jobs in Flint, CA

Commercial Lines Account Manager - Entertainment (California) Insurance Office of America

People Operations Partner - HR - Remote in CA - Sacramento, CA Merakey

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