UNKNOWN

FEED

OTHER

The Surveyor will serve as a team member or team leader on various types of surveys (i.e. re-certification, comparative, complaint investigation, and revisits) for long-term care and non-long-term care surveys, which can include; ambulatory surgical centers (ASC), Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs/IID), end-stage renal disease (ESRD), Psychiatric Residential Treatment Facility (PRTF), hospital, critical access hospital, and hospice facilities. Impact Recruiting Solutions is currently seeking a RN Health Care Facility Surveyor to fill an opening with a Quality Improvement Consulting Company and will work in a technically exciting environment supporting internal and external customers nationwide.

RN Health Care Facility Surveyor - Indiana (#1151)<ul><li>Medical, Dental, and Vision insurance</li><li>Flexible Spending Account</li><li>Paid Time Off, Retirement Savings</li><li>Commuter Benefits program</li><li>Visa Sponsorship opportunities</li></ul>CMS’s Long-Term Care Basic Training and SMQT certification are requiredImpact Recruiting Solutions is currently seeking a RN Health Care Facility Surveyor to fill an opening with a Quality Improvement Consulting Company and will work in a technically exciting environment supporting internal and external customers nationwide.Responsibilities of the RN Health Care Facility Surveyor:The position is 100% remote with up to 75% travel. The Surveyor will serve as a team member or team leader on various types of surveys (i.e. re-certification, comparative, complaint investigation, and revisits) for long-term care and non-long-term care surveys, which can include; ambulatory surgical centers (ASC), Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs/IID), end-stage renal disease (ESRD), Psychiatric Residential Treatment Facility (PRTF), hospital, critical access hospital, and hospice facilities. Surveyors travel to healthcare facilities nationally conducting surveys to assess compliance with requirements and regulations guiding the quality of care for residents/customers of the facilities. The responsibility of the Surveyor is to apply approved survey protocols for conducting on-site surveys. Specific activities include the following:<ul><li>Conduct on-site surveys of Medicare-Medicaid certified health care facilities to determine compliance with Federal regulations.</li><li>Surveys require preparations such as off-site preparation, tour of the facility, observation of care, record review, interviews of staff and families, etc. Determine if care, treatment, and services are consistent with Federal requirements.</li><li>Evaluate many aspects of the healthcare facility system from the quality of care to the consumers’ rights and physical plant.</li><li>Communicate the non-compliance issues with key personnel throughout the site review and during the exit conference to assure an understanding of the deficiencies cited.</li><li>Determine if a plan of correction is acceptable.</li><li>Conduct follow-up visits and monitoring surveys to ascertain if facilities’ plans of correction to resolve the deficient practice have been implemented.</li><li>Training: Assist with facility and bureau training. Participate in work groups as needed</li></ul>Requirements<ul><li>Must have an Associate or Bachelor’s degree in nursing</li><li>Must have successfully completed CMS’s Long-Term Care Basic Training and passed the Surveyor Minimum Qualifications Test (SMQT).</li><li>Must have At least two (2) years of recent experience working as a surveyor accrediting or certifying facilities that serve the residents of long-term care facilities.</li><li>Must maintain current licensure to practice as a Registered Nurse (RN).</li><li>Demonstrated a history of independent decision-making skills to direct and effectively manage the survey process.</li><li>Ability to set priorities independently and collectively in performing survey tasks.</li><li>Ability to openly discuss conflicts/controversy, and to seek assistance when appropriate to make decisions and resolve conflicts.</li><li>Ability to travel up to 75% of the time on a regular basis is required.</li></ul>Benefits<ul><li>The salary for this position is $75,000 - 90,000 / yr</li><li>This is a Full-time position (Monday - Friday)</li><li>Flexible paid vacation days</li><li>Paid holidays</li><li>Company-issued and company-paid Amex card for travel</li><li>All travel expenses paid directly by the company</li><li>Airline and hotel points accumulate for employee's personal use</li><li>Employee discounts</li><li>Employee retirement plan (401k) with a generous match and immediate vesting</li><li>Company-paid tax-free Health Savings Account (HSA)</li><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Company-paid life insurance</li><li>Company-paid disability insurance</li><li>Extensive training opportunity</li><li>Predictable work schedule</li></ul>

Greenlife Healthcare Staffing

RN Health Care Facility Surveyor

Consulting

Content Management Systems (CMS)

Customer Support/Service

Dental Insurance

Disability Insurance

End-Stage Renal Failure

Establish Priorities

Facilities Planning

Federal Compliance Regulations

Healthcare

Hospice Care

Hospital

Long-Term Care

Medicaid

Medicare

Nursing

Process Management

Psychiatry and Mental Health

Quality Management

Quality of Care

Registered Nurse (RN)

Regulatory Compliance

Requirements Management

Team Lead/Manager

Technical Support

Vision Plan

Willing to Travel

Workable

FULL_TIME

HOUR

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

Job Title: Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.S. Based)  Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do <ul><li>Respond to customer inquiries via phone, email, and chat with professionalism and care </li><li>Help customers with orders, shipping questions, product details, and troubleshooting </li><li>Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams </li><li>Keep accurate records of customer interactions using CRM </li><li>Proactively follow up on customer needs and ensure satisfaction </li><li>Maintain up-to-date knowledge of ForgeFit’s product lines and service policies </li></ul>What We’re Looking For <ul><li>1+ years of experience in a customer service, support, or client-facing role </li><li>Strong communication and problem-solving skills </li><li>Ability to stay organized and manage multiple priorities </li><li>Comfortable using CRM or support tools </li><li>A positive attitude and genuine desire to help others </li><li>Interest in fitness or familiarity with gym equipment is a plus </li></ul>What We Offer <ul><li>Competitive hourly pay based on experience </li><li>Comprehensive benefits including health, dental, vision, 401k, and paid time off </li><li>100% remote work with a collaborative and supportive team </li><li>Ongoing training and opportunities for career growth </li><li>The chance to support a brand that makes a real impact in the fitness world </li></ul>Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. Powered by JazzHR

ForgeFit

Remote Customer Service Specialist

Communication Skills

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Equipment Maintenance/Repair

Fitness

Identify Issues

Multitasking

Organizational Skills

Problem Solving Skills

Product Shipments

Record Keeping

Sales

partner JazzHR

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RN Health Care Facility Surveyor Greenlife Healthcare Staffing

Remote Customer Service Specialist ForgeFit

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