Lead evaluation and implementation efforts related to AI platforms, copilots, workflow automation tools, knowledge retrieval systems, and Microsoft-centric AI technologies, including Microsoft 365 Copilot, Azure OpenAI, Power Platform, Teams, SharePoint, and related tools. Define, monitor, and report measurable enterprise success metrics for AI initiatives, including productivity gains, workflow efficiency, adoption rates, cost avoidance, service improvements, employee experience enhancements, and realized business value.