Strong experience with several of the following: Epic (MyChart, Cheers, Hello World, Healthy Planet); Salesforce Health Cloud; Salesforce Marketing Cloud; Salesforce Data Cloud/Data 360; Facets Customer journey orchestration; API and integration architecture; Data modeling and audience segmentation; SMS, IVR, Email, and Direct Mail technologies; Healthcare data and interoperability concepts; Marketing intelligence and analytics. Kforce has a client in Fitchburg, WI that is seeking a Senior Solution Architect, Omnichannel Customer Engagement who will be responsible for designing, governing, and optimizing automated customer communication solutions across multiple channels including email, MyChart messaging, SMS/text messaging, printed letters, and automated IVR/voice outreach.