Useful but not required: an MBA or comparable business education, professional services or regulated-industry experience, SQL, the Power Platform, Azure or AWS, experience bringing AI tools into daily operations, or a credential such as Professional Scrum Product Owner, PMP or Lean Six Sigma. Around it sits the rest of what a company needs from its technology leader: a roadmap leadership can plan against, policies people follow, a security posture that holds up to what our clients' contracts and our insurance require, and a budget you can defend because you can show what it returned.