PART_TIME

FEED

UNKNOWN

Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events.

Job Responsibilities:<ul><li>Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.</li><li>E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.</li><li>Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.</li><li>Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices</li><li>Focus on quality and customer satisfaction</li><li>Clear and thorough documentation of customer interactions required</li><li>Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events</li><li>Willing to fiercely advocate on behalf of and represent the Voice of the Customer</li><li>Research and prepare detailed escalations to second level support</li><li>Review, manage and follow up on open issues as needed</li><li>Project work that includes long and short-term initiatives</li></ul>What can Aureon offer you?<ul><li>Opportunities for professional growth, development, and advancement within the organization</li><li>100% remote working employment model</li><li>Shift differential pay applied to evening and weekend shifts</li><li>Comprehensive training on hardware and software applications for qualified applicants</li><li>Knowledge and experience relating to basic computer applications</li><li>Competitive compensation and full benefits package for full-time employees</li><li>Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO</li></ul>Required Education:<ul><li>High school or equivalent</li></ul>Required Skills:<ul><li>Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner</li><li>Excellent written and oral communication skills, including strong listening skills</li><li>Intermediate to advanced computer skills with emphasis on Internet knowledge</li><li>1-2 years experience troubleshooting hardware and/or software, either remotely or onsite</li><li>Experience working in a customer Support Center</li><li>Experience working with Mobile Communications</li><li>Experience working with Transportation</li><li>Accounting or accounts receivable experience is a huge plus</li><li>Must exhibit dependability, adaptability and flexibility</li><li>Ability to diagnose and troubleshoot issues</li><li>Basic math skills</li><li>Creative thinking and reasoning ability</li></ul>WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:<ul><li>Primarily indoor work primarily in office environment</li><li>Frequent utilization of manual dexterity and visualizing of computer screen</li><li>No unusual physical requirements</li></ul>Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Aureon Contact Center

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

2nd Level Support

Accounting

Accounts Receivable

Best Practices

Billing

Call Centers

Communication Skills

Computer Skills

Customer Relations

Customer Satisfaction

Customer Support/Service

Customer Training

Documentation

Help Desk

Identify Issues

Insurance

Interpersonal Skills

Manual Dexterity

Mathematics

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Product Support

Resolve Customer Issues

Sales Management

Software Administration

Technical Support

Wireless Communications

Wireless Software

Writing Skills

This role suits those who are comfortable managing their own workflow, working autonomously, and taking responsibility for activity levels and outcomes within clear operational frameworks. We are seeking an experienced professional Client Engagement Consultant who wants to work independently and remotely while following a proven structure.

We are seeking an experienced professional Client Engagement Consultant who wants to work independently and remotely while following a proven structure. This role focuses on engaging with individuals and participating in structured online self- development programs.This role is suitable for highly motivated big-thinking individuals currently based in Australia, New Zealand, the United Kingdom, Canada, or the United States.                                                                                                                                      This role suits those who are comfortable managing their own workflow, working autonomously, and taking responsibility for activity levels and outcomes within clear operational frameworks.Key Responsibilities<ul><li>Engage with individuals interested in structured learning programs
</li><li>Share approved program information using established communication frameworks
</li><li>Manage follow-up, scheduling, and activity through digital systems
</li><li>Participate in ongoing skills development and virtual training
</li><li>Maintain professional standards within defined processes
</li></ul>Engagement Structure<ul><li>Operate independently within established systems
</li><li>Manage your own daily workflow and activity levels
</li><li>Flexible remote contract engagement
</li></ul>Candidate Profile<ul><li>Strong communication and interpersonal skills
</li><li>Comfortable working independently in a remote environment
</li><li>Confident using digital tools and online systems
</li><li>Self-motivated, organised, and accountable
</li><li>Background in consulting, client support, education support, or sales is advantageous
</li></ul>Additional Information<ul><li>Compensation is aligned with activity and outcomes within the role structure
</li><li>Suitable for individuals seeking a flexible, independent working structure
</li><li>This role requires regular online engagement, with some overlap across time zones being beneficial
</li></ul>Application NoteIf you feel aligned with this role, include a brief note outlining:<ul><li>Your interest in working in a flexible, self-managed environment
</li><li>Any relevant experience in client communication or remote work
</li></ul>For this initial application, a general location (city and country) is sufficient. This role is available to applicants based in Australia, New Zealand, the United Kingdom, Canada, or the United States.

Dream Archictecture

Client Engagement Consultant – Remote and Independent

Consulting

Environmental Management

Organizational Skills

Rural Contracts

Sales Support

Standards Development

Work From Home

Jobsoid

OTHER

You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions.

Uncapped Commission | $5,000–$10,000+ per monthInstallPros USA is a national technology installation company helping homes and businesses get fast, reliable connectivity where traditional broadband falls short.We specialize in Starlink satellite internet installation, structured networking, Wi-Fi optimization, and advanced connectivity solutions. Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service.This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions. No cold calling. No purchased lists. No gimmicks. Just real inbound demand and a proven service.Strong reps consistently earn $5,000+ per month, with top performers exceeding $10,000+ per month. Your earnings are directly tied to performance, and your ability to close determines your income ceiling.Apply here: <a class="external" href="https://salesfloorpros.com/installpros/sell-with-us" rel="nofollow noreferrer noopener" target="_blank">https://salesfloorpros.com/installpros/sell-with-us</a>You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. You will explain Starlink, Wi-Fi networking, and installation options in simple terms customers can understand.You will book installations accurately, manage customer interactions inside our CRM, and follow up with warm inquiries to maximize conversion. You will operate independently while staying aligned with the team and maintaining professional communication standards.This role is ideal for individuals with telecom, broadband, networking, ISP, or technical sales experience. You should be comfortable explaining technical concepts to non-technical customers and confident closing deals over the phone.Candidates should be self-motivated, organized, and comfortable working remotely. This is a performance-driven role best suited for individuals who prefer uncapped earning potential over fixed hourly or salary compensation.Commission ranges from $90 to $150 per completed installation. Realistic earnings are $5,000+ per month, with top performers earning $8,000–$10,000+ per month. There is no cap on earnings, and performance bonuses are available.Apply here: <a class="external" href="https://salesfloorpros.com/installpros/sell-with-us" rel="nofollow noreferrer noopener" target="_blank">https://salesfloorpros.com/installpros/sell-with-us</a>Top-performing reps will have opportunities to advance into senior sales roles, mentor new team members, and move into leadership positions. Management roles are earned based on performance and results, not tenure.InstallPros provides warm inbound leads, a clear sales process, and strong operational support. Demand for Starlink and connectivity solutions continues to grow nationwide, providing consistent opportunity for high-performing sales professionals.This is a fully remote role open only to candidates located within the United States. Telecom, broadband, networking, or technical sales experience is strongly preferred.Apply here: <a class="external" href="https://salesfloorpros.com/installpros/sell-with-us" rel="nofollow noreferrer noopener" target="_blank">https://salesfloorpros.com/installpros/sell-with-us</a>Requirements<ul><li> Experience in telecom, broadband, networking, ISP, or technical sales preferred </li><li> Confident closing sales over the phone </li><li> Ability to explain Starlink and connectivity solutions in simple terms </li><li> Comfortable working 100% commission-based </li><li> Experience using a CRM and managing follow-ups </li><li> Self-motivated and able to work independently in a remote environment </li><li> Must be located in the United States</li></ul>

Remote Jobs in La Crosse, WI

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Remote Jobs in La Crosse, WI

Tier 1 Technical Support Representative (REMOTE WISCONSIN) Aureon Contact Center

Client Engagement Consultant – Remote and Independent Dream Archictecture

Remote Sales Executive - Telecoms & Networking WebProps.org

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