This is a fast-paced, high-volume role, you'll personally assign and track around 40 lockouts a week, often on tight 24-hour turnaround windows, so we're looking for someone who thrives on the phone, stays organized under pressure, and doesn't let a follow-up slip. Location: Remote - must reside in one of the following states: Pennsylvania, Ohio, Texas, Florida, South Carolina, North Carolina, West Virginia, California, Indiana, Colorado, New Jersey, Wisconsin.