This role partners with many HR business stakeholders to troubleshoot system issues, maintain data integrity, support system enhancements, test new functionality, document processes, and help deliver scalable HR technology solutions across Workday modules including HCM, Recruiting, Learning, Payroll, Compensation, Benefits, Onboarding, Succession, and Career Development. Process internal help desk tickets related to HRIS functionality, including reviewing requests, researching issues, documenting updates, coordinating resolution steps, and escalating complex items as needed in accordance with HRIS processes.