HPL Help Desk Temp MindlanceHPL Help Desk TempBoston, MAThe specialist will guide customers through proper use of the system, help in troubleshooting and resolving issues and tracking help desk requests. The eLicensing Help Desk Specialist will be responsible for assisting customers of the HPL eLicensing platform.
Help Desk Technician Centuria CorporationHelp Desk TechnicianHanscom Air Force Base, MAAs one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Using Unit Software License Management procedures, install and troubleshoot authorized software for customers in a timely manner; ensures all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianBoston, MASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIBoston, MASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Junior Systems Administrator (00586) PMA ConsultantsJunior Systems Administrator (00586)Boston, MA$82,749–$97,230 / yearPMA Consultants is seeking a skilled, proactive, and client-focused Junior Systems Administrator to support Project Controls for capital programs through the administration, optimization, and continuous improvement of project management information systems. Working under the direction of the PMWeb Senior Administrator, this role plays a key part in supporting project teams by ensuring PMWeb operates efficiently and effectively across multiple projects.
Information Systems Security Administrator RTX CorpInformation Systems Security AdministratorWestford, MACollaborate with cross‑functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions, contributing effectively in Agile (Scrum) environments and resolving complex technical issues independently within defined priorities and timelines. In this role with the Global ISR Sensors & Software business unit you will support and maintain both virtual and physical desktop environments across Windows and Linux systems, perform routine maintenance such as security updates and patching, and manage hardware and software assets throughout their lifecycle.
Junior Systems Administrator (00586) PMA Consultants CareersJunior Systems Administrator (00586)Boston, MA$82,749–$97,230 / yearPMA Consultants is seeking a skilled, proactive, and client-focused Junior Systems Administrator to support Project Controls for capital programs through the administration, optimization, and continuous improvement of project management information systems. Working under the direction of the PMWeb Senior Administrator, this role plays a key part in supporting project teams by ensuring PMWeb operates efficiently and effectively across multiple projects.
Information Systems Security Administrator RTXInformation Systems Security AdministratorMassachusettsCollaborate with cross‑functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions, contributing effectively in Agile (Scrum) environments and resolving complex technical issues independently within defined priorities and timelines. In this role with the Global ISR Sensors & Software business unit you will support and maintain both virtual and physical desktop environments across Windows and Linux systems, perform routine maintenance such as security updates and patching, and manage hardware and software assets throughout their lifecycle.
NewHelp Desk Engineer Triton Systems IncHelp Desk EngineerChelmsford, MACandidates must demonstrate direct, hands-on administrative or troubleshooting experience with the following platforms: RMM & Endpoint Management: NinjaOne (or a closely related framework) for remote access, patch deployment, scripting, and endpoint monitoring. Our teams thrive in a collaborative, fast-paced environment where we tackle complex challenges, meet our customers' toughest requirements, and deliver high-impact results-on time, on budget and having fun while doing it.
NewRemote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, Massachusetts1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. 1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
Help Desk Technician TeamLogic ITHelp Desk TechnicianWoburn, MassachusettsRole: Help Desk TechnicianTeamLogic IT of Northeastern Massachusetts About Us: We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Certifications Preferred: · CompTIA A+ · CompTIA Network+ · CompTIA Security+ · MCDST · MCSA Required license or certification: · Driver’s License Flexible work from home options available.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBoston, MA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBoston, MA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
NewInformation System Security Officer (ISSO) III Amatriot Group, LLCInformation System Security Officer (ISSO) IIIHanscom AFB, MA$132,000–$140,000 / yearThis role manages the day-to-day security operations of systems supporting Department of Defense (DoD) Special Access Programs (SAPs), including Collateral, Sensitive Compartmented Information (SCI), and SAP environments. The Information System Security Officer (ISSO) III is responsible for maintaining the operational security posture of assigned information systems in close collaboration with the Information System Security Manager (ISSM) and Information Security Officer (ISO).
NewHelp Desk Administrator Old Colony Elder ServicesHelp Desk AdministratorBrockton, MAFull timeOur mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. To that end we are seeking for a Help Desk Administrator to provide "Help Desk" services and assist users with application-related and equipment-related problems.
Assistant Registrar Curriculum and Student Information Systems Catalog University Registrar 1 Boston UniversityAssistant Registrar Curriculum and Student Information Systems Catalog University Registrar 1Boston, MARecommended Skills: Ability to maintain a high level of data entry accuracy, consistency, and attention to detail; Be a methodical business process or systems thinker and problem solver; Ability to understand and analyze data; recognize anomalies and apply updates methodically; Familiarity with data entry, data integrity, and information auditing; Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers; Ability to compose clear documentation; Ability to work independently, multi-task, establish priorities, and perform well under pressure; Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. The Assistant Registrar's primary duties include: Providing operational support of the Curriculum process and data updates in the Student Information System's course catalog at Boston University; Managing and performing the daily Curriculum Management change and add requests; Performing ongoing quality control checks on their own work and the departmental curriculum initiators; Providing periodic re-education on process and procedures with academic departments in the schools and colleges; Communicating regularly and accurately with internal and external clients.
NewTableau Systems Administrator Massachusetts Bay Transportation AuthorityTableau Systems AdministratorBoston, MAWork closely with the data stewards, data analysts, developers, and business stakeholders and other internal stakeholders to deliver functional solutions that meet the needs of the business, support complex visualizations, and ensure consistent data quality and maximize existing data resources to best meet those needs. The Tableau Systems Administrator collaborates with cross-functional teams to support data initiatives, data visualization needs, assists in deploying and maintaining Tableau dashboards, and leads efforts in monitoring, troubleshooting, instilling best practices within Tableau Server/Cloud and optimizing the overall Tableau ecosystem.
Assistant Registrar, Curriculum and Student Information Systems, Catalog University Registrar 1 Boston UniversityAssistant Registrar, Curriculum and Student Information Systems, Catalog University Registrar 1Boston, MA$65,000–$69,500Full timeAbility to maintain a high level of data entry accuracy, consistency, and attention to detail; Be a methodical business process or systems thinker and problem solver; Ability to understand and analyze data; recognize anomalies and apply updates methodically; Familiarity with data entry, data integrity, and information auditing; Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers; Ability to compose clear documentation; Ability to work independently, multi-task, establish priorities, and perform well under pressure; Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Providing operational support of the Curriculum process and data updates in the Student Information System’s course catalog at Boston University; Managing and performing the daily Curriculum Management change and add requests; Performing ongoing quality control checks on their own work and the departmental curriculum initiators; Providing periodic re-education on process and procedures with academic departments in the schools and colleges; Communicating regularly and accurately with internal and external clients.
Information Systems Lead Amphenol TCSInformation Systems LeadNashua, New HampshireCollaborate with IT, engineering, operations, and functional data owners to integrate priority business systems including ERP, MES, PLM, QMS, SI/test data, SharePoint/file repositories, Azure SQL, Microsoft Fabric, and other enterprise platforms. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable.