Required Qualifications + Strong PM experience (8-10+ years) as a Program or Project Manager leading large-scale transformation initiatives + Demonstrated success delivering end-to-end operational transformation programs across technology and business functions + Experience working in fast-paced environments with aggressive timelines, with the ability to challenge processes and drive decisions + Proven ability to manage executive stakeholders and cross-functional teams + Background in workflow or case management platforms (Pega, ServiceNow, Salesforce, Appian, Nintex, K2, or similar) + Experience leading technology platform migrations and modernization efforts + Strong track record in business process redesign and operational excellence initiatives + Experience in financial services, banking, insurance, or other regulated industries + Expertise managing complex programs with multiple workstreams, risks, dependencies, and reporting structures + Familiarity with Agile delivery methodologies + Excellent communication, facilitation, and stakeholder management skills ?What Success Looks Like + Successful delivery of workflow platform migration and modernization roadmap + Improved operational efficiency and automation across workflows + Strong alignment between business and technology teams + Clear and consistent executive reporting and stakeholder engagement Job Type & Location This is a Contract to Hire position based out of Seattle, WA. Senior Project Manager - Workflow & Operational Transformation Work Requirement: 100% Remote (Seattle, WA) Contract Duration: 12 Months Overview + We are seeking a high-level Program/Project Manager to lead a large-scale servicing operations modernization initiative.