National Contact Center Manager Pet ButlerNational Contact Center ManagerPlainfield, IL$60,000–$75,000 / yearFocus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities. Qualifications Education and/or Experience High school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred.
Call Center Representative Aglow Sports KonsultCall Center RepresentativeChicago, IllinoisAs part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.
Call Center Representative Lee Hecht HarrisonCall Center RepresentativeChicago, AL$17.50–$18 / hourIn addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy .
NSL -Customer Service Representative I, II, III - Oakbrook Old Second National BankNSL -Customer Service Representative I, II, III - OakbrookOakbrook Terrace, IL$16.85–$21 / hourAdditional Responsibilities/Focus of Customer Service Representative (Level 2): Administer the customer service inbox; respond to customers directly or forward emails to other departments or staff members in timely manner. Answer customer questions, take payments if necessary and research customer service problems and inquiries; follow up with customers to resolve concerns or difficulties in prompt manner.
Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILFull timeJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.
Customer Service Representative II Goldbelt IncorporatedCustomer Service Representative IIChicago, IL$19.23–$28.85 / hourSummary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Customer Service Representative Roto-Rooter Group IncCustomer Service RepresentativeLombard, IL$17–$19 / hourFounded in 1935, Roto-Rooter is North America''s largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Customer Service Representative I Goldbelt IncorporatedCustomer Service Representative IChicago, IL$17.79–$25.97 / hourSummary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Bilingual Call Center Representative Greater Family HealthBilingual Call Center RepresentativeHoffman Estates, ILReport to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor. This is a great job opportunity for either a bilingual and experienced medical call center representative or someone who is looking to get into the medical field with prior call center experience, customer service, retail, or the food service industry.
Customer Service Representative III Goldbelt IncorporatedCustomer Service Representative IIIChicago, IL$21.64–$30.29 / hourSummary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Customer Service Representative I, II, III - Oakbrook Old Second Bancorp IncCustomer Service Representative I, II, III - OakbrookOakbrook Terrace, IL$16.85–$21 / hourAdditional Responsibilities/Focus of Customer Service Representative (Level 2): Administer the customer service inbox; respond to customers directly or forward emails to other departments or staff members in timely manner. Answer customer questions, take payments if necessary and research customer service problems and inquiries; follow up with customers to resolve concerns or difficulties in prompt manner.
Supervisor - Service Center Of Excellence BurroughsSupervisor - Service Center Of ExcellenceElmhurst, ILServes as the primary escalation point for service issues and supports Field Service Managers by managing day-to-day call operations and service performance, stepping in to de-escalate situations and providing satisfactory resolutions. This role actively coaches agents, manages shift schedules, and bridges the gap between frontline staff and senior management to ensure a high-quality and efficient customer experience.
Customer Support Center Team Lead - Darien Old Second National BankCustomer Support Center Team Lead - DarienDarien, IL$46,906–$70,361 / yearConsistently lead department by example when handling customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders through Deluxe, work with various ATM transactional software, provide Online Banking support, and other misc. The Support Center Team Lead will not only have a proven record of exceeding goals but will also have additional responsibility for supporting Support Center Representatives by handling escalated calls, coaching/mentoring team members, and assisting the Support Center Manager with additional duties.
Customer Service Representative Roto-Rooter Services CompanyCustomer Service RepresentativeLombard, Illinois$17–$19 / hourFounded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Customer Support Center Representative I, II Old Second National BankCustomer Support Center Representative I, IILombard, IL$19.50–$25 / hourHandle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other miscellaneous requests. The Customer Support Center Representative/Senior Customer Support Center Representative is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment.
National Account Customer Service Representative Culligan InternationalNational Account Customer Service RepresentativeRosemont, IL$40,000–$52,000 / yearPart timeThe National Accounts Customer Service Representative supports a defined national customer base by owning cases end-to-end within a single customer and system structure. Exact pay will be based on factors including, but not limited to relevant education, qualifications, experience, level, geographic location, and business and organizational needs.
Customer Service Representative Lee Hecht HarrisonCustomer Service RepresentativeWoodridge, IL$18–$21 / hourThe Customer Service Representative serves as the primary point of contact for customers, providing exceptional service and support through phone, email, chat, and other communication channels. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Customer Support Center Team Lead - Darien Old Second Bancorp IncCustomer Support Center Team Lead - DarienDarien, IL$46,906–$70,361 / yearConsistently lead department by example when handling customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders through Deluxe, work with various ATM transactional software, provide Online Banking support, and other misc. The Support Center Team Lead will not only have a proven record of exceeding goals but will also have additional responsibility for supporting Support Center Representatives by handling escalated calls, coaching/mentoring team members, and assisting the Support Center Manager with additional duties.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerChicago, IL$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Customer Service Representative Woody Buick GMC of NapervilleCustomer Service RepresentativeNaperville, IllinoisWe are seeking Customer Service Representatives capable of smiling through the phone, and eager to provide exceptional service in our call center. Excellent phone etiquette and excellent verbal, written, and interpersonal skills.