Design and run the training curriculum for each customer - Global Admin, Team Manager, Booking Scheduler, and VMS Operator sessions; end-user rollout training; new-hire onboarding modules (short-form video, agent-login walkthroughs, starring/check-in flows); site manager enablement kits (comms templates, dashboards, anchor-day guidance); Workplace Champions and ambassador programs; and lunch-and-learn formats for large sites. Advise customers on adoption strategy, agent enablement, anchor days, neighborhood design, priority booking, hoteling models, data-privacy settings that keep leadership trust intact, and how to sequence a rollout from pilot through global launch.