The position requires the ability to read, analyze, and interpret financial reports, procedures, legal documents and external regulations; ability to respond professionally to varied inquiries or complaints from members; ability to influence subordinates; and ability to effectively communicate and present information to a wide range of audiences including senior management. Strategic Leadership & Team Development Team Leadership: Lead the mortgage lending team and oversee all functional areas (origination, underwriting, processing, and servicing) to optimize operational efficiency, profitability, and loan turnaround times.