In this role, you will direct a growing operations team, architect field coaching models to drive sales and profitability, govern new studio opening (NSO) execution, manage enterprise vendor and supply chain brand partnerships, ensure operational compliance, and maintain strong, trust-based relationships across our franchisee network. 1. Team Leadership, Field Architecture & Financial Benchmarking Operational Leadership: Direct and mentor the corporate operations team (Operations Systems Specialist, Franchise Business Coaches, and Culinary Lead) to maintain a cohesive, support-driven culture focused on franchisee success.