Serve as an initial point of contact for families seeking housing support services; Assist individuals and families through the intake and qualification process for housing assistance programs; Review, organize, and maintain required client documentation and confidential case files; Collaborate with the housing team to assess client needs and connect families with available housing resources and support services; Coordinate communication between clients, landlords, housing providers, and community partners; Develop and maintain positive relationships with community housing providers and landlords; Assist with maintaining organization-supported housing units and ensuring units remain safe, clean, and program compliant; Conduct housing inspections, unit walkthroughs, move-in/move-out inspections, and document inspection findings; Coordinate and assist with basic maintenance needs, maintenance requests, and vendor communication as needed; Ensure required paperwork and program documentation are completed accurately and timely; Provide administrative and operational support to the housing team as needed; Assist with maintaining accurate program data and records for reporting purposes; Work collaboratively with the Housing Team to support housing program goals and objectives; Other related duties as assigned. Must be able and willing to drive to meet clients and visit housing units on occasion within Utah and surrounding counties; Excellent written and verbal communication skills; Strong organizational, administrative, and time management skills; Ability to establish and maintain effective working relationships with staff, clients, landlords, community groups, and partner agencies; Knowledge of basic computer applications and digital reporting systems; Ability to manage multiple priorities, work independently, and collaborate within a small team environment; Ability to maintain confidentiality and professionalism while working with sensitive client information; Ability to collect, organize, and maintain accurate program and housing data; Professional, welcoming, and service-oriented demeanor and attitude; Basic maintenance, repair, or property management experience preferred; 2(+) years of experience in social services, housing, property management, administration, or a related field, or education equivalent; Bilingual proficiency in Spanish and English preferred.