Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care. Lead, supervise, and direct the Care Access team, setting daily priorities and managing department workflows and operations in alignment with MassHealth regulations, including 130 CMR 408.000, and Vitra Health policies.