Performs general clerical duties which may include, but are not limited to, answering telephones and call lights promptly using scripted greeting, greeting patients and visitors, maintaining departmental files, paging professional staff, requesting prior medical records, ordering equipment and maintaining inventory of supplies. The Oncology Care Associate II position necessitates significant contact with health care providers, patients, and families, thus warranting a high degree of interpersonal and customer service skills that promote a healing environment.