You'll work closely with Senior Associates within Product Operations, Customer Service, Product, Engineering, Commercial teams, booking providers, and internal stakeholders to help ensure reliable servicing workflows, scalable automation performance, and seamless customer experiences across Capital One Travel products. In this role, you'll assist with day-to-day operational processes across the post-booking lifecycle, including schedule changes, cancellations, exchanges, refunds, seats, ticketing support, servicing escalations, and operational investigations.