Create, implement, and coordinate water quality programs; establish and implement testing and monitoring plans to ensure compliance with local, state, and federal regulations; Prepares and organizes water sampling bottles, containers, and related tracking documents; collect water samples from the distribution system; Collect liquid and/or semi-liquid samples; perform a variety of routine water quality laboratory tests; performs process control testing including, but not limited to: dissolved oxygen, stability, microscopic evaluation, alkalinity, fluoride, hardness, specific conductance, turbidity, chlorine residual, pH, and carbon dioxide; Delivers water samples to the laboratory for analysis, ensures the required documentation for each sample is complete and correct, monitor sampling schedules daily to ensure the timely completion of sampling; Flush the distribution system and maintain system flushing records; Reviews statistical data for regulatory compliance and store that statistical data according to regulation; Investigates, diagnose and seek resolution to customer complaints and inquiries regarding taste, odor, pressure, and physical characteristics of the drinking water; Participate in oversight of the backflow prevention program. LICENSES AND CERTIFICATIONS: Possession of a valid Texas driver's license with good driving record and ability to maintain while employed; Possession of TCEQ-issued Customer Service Inspector License within 18 months of start date; Possession of current TCEQ-issued Water Operators License or ability to obtain within one (1) year of start date.