WHAT YOU'LL DO Guest ExperienceWarmly greet every guest with professionalism and genuine enthusiasmEducate guests on services, policies, and what to expect during their visitAnswer phones, manage the reservation book, and handle guest inquiriesCreate an environment guests want to return to - and tell their friends about Sales & Goal AchievementEducate every guest on EWC Wax Pass savings, products, and promotionsConfidently communicate the benefits of waxing frequency and skincare productsConsistently meet or exceed individual sales and rebooking goalsActively contribute to center-wide performance targets Team Collaboration & OperationsSupport opening and closing procedures and daily administrative tasksAccurately process transactions and manage guest profiles through POSMaintain a clean, organized, and welcoming lobby and front desk areaParticipate in ongoing training and team meetings WHO YOU ARE Guests remember how you made them feel. North Reno: [5110 Mae Anne Ave Suite 502, Reno, NV 89523Reno - Smithridge: 5039 S. McCarran Boulevard Suite 110, Reno, NV 89502 THE OPPORTUNITY You're not just answering phones.