A working Store Manager themselves, the DTSM consistently exhibits best practices when working within their store, including effective communication with their store team, providing appropriate support for all departments, ensuring scheduling to needs of the business to drive colleague and customer satisfaction, and staying accountable to their home store performance, and other required activities. The DTSM is responsible for following up on SMD class completion within district, reviewing SMIT progression through SMIT program, monitoring and following up on SMIT training progress, and providing initial training and ongoing support to SMIT coaches.