Customer and Partner Frameworks - In partnership with the Contracts Manager, support strategic frame agreements and commercial arrangements with customers, channel partners, and other strategic partners, balancing growth, customer requirements, margin, execution burden, compliance, and long-term risk. Performance Management and Continuous Improvement - Own the operating metrics and improvement roadmap for orders, sales, margin, proposal on-time delivery, proposal quality, cycle time, hit rate and win rate, purchase-order turnaround, quote turnaround, backlog quality, and customer responsiveness.