Required Knowledge, Skills, & Abilities: Excellent analytical, time management and organizational skills Ability to communicate effectively with potential, new, and established client groups Strong oral and written communication skills Proficient with Client Relationship Management (CRM) systems Proficient with Microsoft Office Suite including Word, Excel and PowerPoint Preferred Knowledge, Skills, & Abilities: Knowledge of Synovus Bank systems utilized for customer support (e.g., deposit systems, PFP, insite) Knowledge of Synovus Bank policies, products and services with emphasis on commercial depository services * Experience using Salesforce. Minimum Education: Bachelor''s degree in Finance, Economics, Marketing, Communications or a related field, or an equivalent combination of education and experience Minimum Experience: One year as a WRA I; or 3 years of customer service experience in the financial services industry.