As a Solution Support Engineer and the Department of Corrections (DOC), you will ensure the stability, integrity, and efficient operation of information systems and technologies across multiple agencies, including DOC, Clemency Review Commission (CRC), Cannabis Expungement Board (CEB), and Ombudsman for Corrections (OBFC). Your responsibilities will span supporting agency-wide applications such as building automation and paging systems, collaborating with MNIT partners and enterprise services, and applying communication, analytical, and problem-solving skills to maximize IT system investments.