This is a hands-on administration role focused on keeping Sales, Client Success, Marketing, Professional Services, and Finance teams productive in the platform: managing users and access, building and maintaining declarative automation, supporting lead-to-opportunity and quote-to-cash workflows, and resolving user issues quickly and durably. Act as first-line owner for integrations connected to Salesforce, including the HubSpot sync, Celigo (NetSuite), Rocketlane, ChurnZero, Chorus, Outreach, Chili Piper, HighSpot, and Slack notifications; monitor sync errors, certificate and connection health, and field mappings, and escalate platform-level issues to the development partner.