Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: Typically requires 1+ years of related experience, such as front end / customer service experience Knowledge/Skills/Abilities: Advanced customer service skills Strong planning, organization, and time-management skills Strong verbal / written communication and interpersonal skills Conflict resolution and influencing skills Decision-making skills Ability to coach Ability to build relationships Ability to communicate with / speak effectively to customers and Partners at all levels Ability to read and interpret documents such as safety rules, operating / maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Education: HS Diploma or GED or equivalent Licenses/Certifications: Completion of required company training, including Lead Development training Physical Demands & Working Conditions: Constantly reach at waist, grasp Frequently stand, walk, pivot, perform fine motor movements Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, twist, push / pull with arms, pinch Occasionally be exposed to loud noise, cold or wet conditions Demonstrate the ability to lift up--to 45 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is the responsibility of each individual Partner to never lift beyond his or her own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.