Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Serve as a Penske staffing process and systems subject matter expert for contact center technologies including hardware, call routing applications (NICE), telephony systems, Salesforce.com, CRM and marketing tools, and recruiting system Oracle Enterprise.