This leader will help build the customer operating system required for Stord at scale: customer segmentation, coverage models, customer health, executive engagement, business reviews, escalations, renewals, expansion identification, portfolio economics, and integration of acquired customer portfolios. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.