Jacksonville, FL30+ days ago
Customer Experience & Brand Representation • Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty • Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources • Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture. Sales & Business Performance • Maximize selling opportunities by identifying customer needs and offering relevant solutions • Promote add-on sales and support events that grow store traffic and customer engagement • Consistently meet or exceed monthly sales goals, contributing to overall store revenue Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.