informed of their activity Prospecting, qualifying and establishing new customers Evaluate product field complaints and resolve them in accordance with company guidelines Use and maintain knowledge of SAP Notify branch management when samples are low Other duties as assigned QUALIFICATIONS: Exceptional verbal and written communication skills At least three years of direct sales experience Bachelor's degree in business or related discipline preferred Computer literacy Ability to achieve company goals with little supervision Overall analysis of the total and individual markets in order to set goals, plan and execute market research, forecasting sales and establishing new markets. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the job, in accordance with applicable law.