Measures of Success • Payment application accuracy and timeliness • Complete and verified daily deposits• Daily collection activity and tracking• Payment-commitment follow-through • Reconciliation and reporting accuracy • Customer responsiveness and control complianceQualifications•High school diploma, GED, or an equivalent combination of education and relevant experience.•Working knowledge of debits, credits, cash receipts, payment application, and basic account reconciliation.•Strong data-entry, organization, accuracy, time-management, and prioritization skills.•Clear written and verbal communication and the ability to work independently with appropriate follow-up.•Ability to protect confidential information and follow cash, banking, system-access, and document controls.•Accounts-receivable, cash-application, bank-reconciliation, commission-reporting, property-tax, or ERP experience is highly valued. Maintain an accurate daily collection-call log in the approved system that tracks each call, contact outcome, payment commitment, promised payment date, and required follow-up action.•Follow up consistently on customer payment commitments and escalate unresolved, disputed, or high-risk accounts according to established procedures.•Communicate professionally with international and other assigned customers regarding delinquent accounts and payment status.•Coordinate with Sales, Accounting, and other departments to resolve payment, commission, or customer-account questions.•Prioritize daily work, meet deadlines, and escalate unusual transactions or unresolved differences promptly.