Excellent communication skills sufficient to respond to customers' complex questions; communicate procedures and processes to management, co-workers, customers, and stakeholders; and to provide guidance on pertinent changes to business functions and operations in a manner that is easily understood. Final compensation is determined based on factors including, but not limited to, relevant experience, education, certifications, security clearance level, contract requirements, geographic location, and internal pay equity, and may reflect market data specific to the awarded contract.