p>Graduation from high school or possession of an equivalency diploma, plus EITHER: (A) Graduation from a regionally accredited or New York State registered college or university with a Bachelors degree plus one (1) year paid full-time or its part-time equivalent experience performing office duties involving entering and editing data on payroll or financial records, or providing customers with information and resolving complaints; OR,
(B) Graduation from a regionally accredited or New York State registered college or university with an Associates degree plus three (3) years paid full-time or its part-time equivalent experience as defined in (A) above; OR,
(C) Five (5) years paid full-time or its part-time equivalent experience as defined in (A) above; OR,
(D) Any equivalent combination of education and experience as defined by the limits of (A), (B) and (C) above. Duties involve assisting internal and external customers understand government processes, applications, and laws and rules as they relate to the department or agency.