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Chart management which includes reviewing clinical notes/charges, scanning, faxing, obtaining appropriate provider signatures, ensuring completeness of discharged encounters, and all other necessary tasks. Under the direction of the Director of Rehabilitation Services, assists in maintaining the day-to-day front office functions of the Rehabilitation Services Department.

<div><div><div>Who we Are:Nestled into the most northern part of Vermont, North Country Hospital is a community-focused 25 bed critical access hospital, where we prioritize the well-being of our neighbors. North Country Hospital is more than just a healthcare provider; we are a vital part of the community, working together to build a healthier future. Our patient’s health is our priority, and we go above and beyond to care in every way possible. Position StatementUnder the direction of the Director of Rehabilitation Services, assists in maintaining the day-to-day front office functions of the Rehabilitation Services Department. This position is the first contact for patients, visitors, outside healthcare providers, and other NCH department employees. Routinely provides support services for the Rehab clinical staff. Key Responsibilities:<ul><li>Provide excellent and courteous customer service via in-person, phone, and other forms of communication during all situations.</li><li>Patient registration and accurate scheduling of outpatients and clients receiving contract services through Rehab.</li><li>Scheduling staff through managing efficient computerized department schedules which include meetings, education, space/equipment needs, and other scheduling requests.</li><li>Insurance verification, obtaining prior authorization, and monitoring of insurance regulations for clinical documentation and billing including maintaining department tracking worksheets.</li><li>Chart management which includes reviewing clinical notes/charges, scanning, faxing, obtaining appropriate provider signatures, ensuring completeness of discharged encounters, and all other necessary tasks.</li><li>Assist Director with achieving quality metrics and maintaining department statistics.</li><li>Assist Director with EMR updates and implementation.</li><li>Assist with completing contract billing if designated.</li></ul>Knowledge, Skills and Abilities:<ul><li><a name="_Hlk168638001">Required is a high school diploma or equivalent with preferred experience in a medical field. </a></li><li>Ability to maintain confidentiality is essential. </li><li>Essential is the ability to maintain a positive attitude while engaged in multiple tasks, meeting deadlines, and prioritizing. </li><li>Individual must be ethical, honest, and responsible.</li><li>Computer competence required with Microsoft Office proficiency and medical terminology preferred.</li><li>High attention to detail and ability to multitask.</li><li>Ability to follow NCH’s standards of behavior.</li></ul><a name="_Hlk170826604">Physical Demands:</a><ul><li>Manual dexterity and mobility required.</li><li>Some lifting of supplies and equipment required.</li><li>Extended periods of desk/computer tasks required.</li></ul></div></div></div>

North Country Hospital is a private, nonprofit acute care community hospital serving twenty-two communities in a two-county area in the rural Northeast Kingdom of Vermont. Located on 30 acres in a quiet, easily accessible part of the City of Newport, NCH blends medical expertise and technology with a genuine concern for people. In addition to a population base of over 27,000 residents, the hospital provides care to the many area visitors, summer vacationers, skiers and other sportsmen.
 
North Country Hospital is governed by a Board of Trustees, comprised of community members, who give of their time to fulfill this vital role. The system includes the hospital, outpatient services, physician practices and Derby Green, a skilled care facility. North Country Hospital is a member of the American Hospital Association and the Vermont Association of Hospitals and Health Systems. It is licensed by the State of Vermont Department of Health and is certified by the Department of Health and Human Services as a provider under the Medicare program, It is also accredited by the Center for Medicare Services (CMS), which assures that the hospital meets the highest standards of medical care. 

North Country Hospital provides cost effective care to all people regardless of race, color, creed, national origin, and ability to pay. The hospital has a further commitment to community partnerships and to encourage, educate, and assist members of the community in the maintenance and improvement of their own health. 

Founded in 1919 by a group of area citizens, Orleans Country Memorial Hospital opened in 1924, the present North Country Hospital, opened in 1974.

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Receptionist/Secretary/Scheduler North Country Hospital

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