NewCall Center Representative - Healthcare EDI Quadax Careers & CultureCall Center Representative - Healthcare EDIMiddleburg Heights, OhioPossess a strong desire to work as a team while providing exceptional customer support with a high focus on incident resolution and attention to detail. Research, document, and outline technical concerns, edit changes and other conflicts as they arise.
Assurance Product Owner Cohen & CoAssurance Product OwnerCleveland, Ohio$100,000–$115,000 / yearUsing an agile framework, this role will work closely with Technology & Operations Services teammates, Assurance professionals, business analysts, developers, and third-party vendors to coordinate needs analysis, backlog refinement, testing, implementation, training, support, and ongoing product administration. Support compliance and control activities for Assurance technology solutions, including maintaining documentation, coordinating evidence collection, monitoring required reviews, identifying potential control gaps, and escalating matters that may affect independence, regulatory compliance, data governance, or audit quality.
Call Center Operator (2) Bally’S Intralot SaCall Center Operator (2)Strongsville, OhioGames Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations.
Customer Service Engineer Worldwide TechServices OpenCustomer Service EngineerNorth Olmsted, OhioOther duties or certifications may be assigned to meet business needs Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experienceCertifications and/or Qualifications:• Maintain all required OEM Certifications as directed by Management• Knowledge of relevant software and hardware systems• Understanding of ITIL methodologies• A+ certification is desired• May require additional customer-specific certifications or training as required. Perform all assigned desk-side support activities• Display outstanding technical and professional services skills at all times• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair• Understands and follows all documented service operations policies and procedures.•